Compare · Pharmacy tills and stock software
PixelCare and Candela Pharmacy
Lahore-based LumenSoft's retail POS and inventory software in a pharmacy edition, used by single pharmacies and Pakistani pharmacy chains.
How Candela Pharmacy is delivered
Windows install on the computers of the pharmacy. A hosted server is an extra monthly fee.
Its published price
Not published. A lifetime licence, with a paid support contract needed for upgrades after a three-month warranty.
Its pricing page →On our 28 questions
Candela Pharmacy’s website confirms 9 in full and 5 in part or as a paid add-on. PixelCare is built to answer all 28 in one product.
Candela Pharmacy’s website →Worth knowing
What a buyer should check about Candela Pharmacy.
Each point is from Candela Pharmacy’s own material, read on 3 October 2026.
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Pharmacy POS only: no appointments, consultation billing or patient records.
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Full accounts (ledger, trial balance, balance sheet) need LumenSoft's separate Lightwave product.
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Lifetime licence, but after the 3-month warranty a paid SLA is needed to receive upgrades and new releases.
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Windows install; the cloud option is a hosted server used over remote desktop, and the vendor warns of printing delays.
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Chain features such as cross-store stock optimisation need the Professional or Enterprise versions; Personal is for single stores.
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Side by side
All 28 questions.
“Not stated” means we found nothing either way on Candela Pharmacy’s website. Check with the vendor before you decide.
| Capability | PixelCare | Candela Pharmacy |
|---|---|---|
| Appointments by doctor | Yes Each doctor’s hours, slot length, leave and holidays | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
| Patients book online | Yes Under the clinic’s own name, with booking rules | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
| Walk-ins and token queue | Yes Tokens, one queue, waiting-room screen | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
| Reminders by SMS, WhatsApp or email | Yes In the clinic’s own words and sender name | In part System SMS to customers or suppliers on transactions; no patient appointment reminders. Source |
| Visit record and vitals | Yes Structured record, vitals with trends, templates | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
| Prescriptions | Yes Written from the pharmacy’s own shelf, printed or sent | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
| Lab and imaging orders | Yes Orders, results and abnormal-value flags | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
| Phone and video visits | Yes Booked, noted and billed like any visit | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
| Billing, discounts and refunds | Yes Limits per role, part payments, credit | No Retail sales invoices only; no consultation billing. Source |
| Online and card payments | Yes Local gateways, wallets, QR and card machines | In part Card-machine integration with MCB only; no online gateway listed. Source |
| Company and insurer billing | Yes Agreed rates, monthly invoice, ageing | Not stated |
| Doctor’s share and payouts | Yes Any arrangement, a ledger per doctor, payout runs | Not stated |
| Pharmacy stock by batch and expiry | Yes Earliest expiry first, never an expired batch | In part Batch and expiry recording (mandatory for controlled drugs), expiry alerts, loose-unit sales; earliest-expiry-first not stated. Source |
| Pharmacy till | Yes Barcode, shifts, returns, works offline | Yes POS invoices, exchanges and returns, barcode scanning, multiple tills, touch screen, supervisor override. Source |
| Suppliers and purchasing | Yes Orders, goods received, returns, supplier balances | Yes Manual or automatic purchase orders, several GRNs per order, supplier ledgers and returns. Source |
| Full accounts inside the product | Yes Ledger, trial balance, profit and loss, balance sheet | Paid add-on General ledger, trial balance, P&L and balance sheet come from LumenSoft's separate Lightwave accounting product. Source |
| Reports | Yes Financial and operational, PDF and spreadsheet | Yes Sales, stock and movement reports with export; separate Business Intelligence product. Source |
| Several clinics and branches | Yes Separate books, combined reports | Yes Chain stores sync to head office with stock transfers and per-shop pricing (Professional/Enterprise versions). Source |
| Roles and permissions | Yes Per-person switches and money limits | Yes User groups carry rights per screen; supervisor override at the till. Source |
| The clinic’s own brand | Yes Name, logo, colours and web address on every screen | Not stated |
| Custom fields and forms | Yes On patient, booking and visit forms | Not stated |
| Languages and right-to-left | Yes Per clinic, per user and per patient | Yes Interface and product names in Urdu, Arabic or English, chosen per user. Source |
| Works without internet | Yes Till and day list carry on; work posts itself later | Yes Runs on a local server; offline tills keep selling if the server is down and sync later. Source |
| Mobile apps | Yes For patients, doctors and the desk | Not stated |
| API and integrations | Yes Documented interface and webhooks | In part E-Connect APIs for web stores; integrations with SAP, Oracle, SMS providers and FBR. Source |
| Audit trail | Yes Permanent, with every record opening logged | Yes All user actions are logged and viewable screen by screen by the admin. Source |
| Export of all data | Yes Every list, restricted and logged | Yes Reports export to Excel or CSV. Source |
| Patient portal | Yes Bookings, receipts, prescriptions and results | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
Also compared: Marg ERP. See every product in one table.
See what PixelCare does that Candela Pharmacy does not.
The live demo is a working clinic with sample patients, stock and seven weeks of history. Enter as the owner, the receptionist, the doctor, the pharmacist or a patient.