Features · Your brand and control
It becomes your clinic’s own system.
The name, the logo, the colours, the forms, the fees, the permissions, the language and the web address are settings a clinic changes itself. Underneath, each clinic’s data is walled off, every action is recorded, and the work carries on when the connection does not.
How it flows
Your name on it, your rules in it, and a record of everything done with it.
- 01
Brand it
Name, logo, colours and web address, changed in settings.
- 02
Shape it
Your fees, forms, fields, language and modules.
- 03
Staff it
A sign-in for each person, with exactly the access they need.
- 04
Watch it
An audit trail of every action, across every branch.
Your brand and control · 01
Your own brand
Staff and patients see your clinic. Change the name, logo and colours in settings and every screen, page and receipt follows at that moment, with no rebuild and no developer.
Your name, logo and colours
Set them once in settings and every screen, the sign-in page and the patient pages change at that moment. No rebuild.
Your language
A second language chosen per clinic, per user and per patient, including right-to-left scripts, on screens, messages and printed papers.
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Your receipt
Header, footer, paper size and numbering, continuing from your paper register if you wish.
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Your own web address
The clinic's system and patient pages at the clinic's own address.
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The rest of the look
A tagline, the browser-tab icon, the sign-in page's words, the font and the logo on printed receipts.
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Your currency and formats
Currency, date and number formats set per clinic.
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Your wording
Message, letter, certificate and prescription templates edited by the clinic.
Your brand and control · 02
Your rules and set-up
A clinic is not configured by a consultant. Fees, forms, fields, permissions and modules are switches and lists the clinic’s own manager controls.
Permissions to the last switch
Per-person switches and money limits for discounts, refunds, price changes, stock adjustments and exports, with extra roles for a nurse, an assistant, a cashier and an outside accountant.
Your own fields and forms
Add fields to patient, booking and visit forms, and build intake questionnaires the patient fills before the visit.
Several clinics and branches
Open a new clinic with its own admin, accounts and tills from a screen, and read combined reports across branches.
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Your fees and visit types
Add, rename and switch off services, each with a fee and a share per doctor.
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Your people
Add staff, give each a role, switch a login off, and edit a doctor's profile and qualifications.
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Your payment methods and tax classes
Switch methods on and off and set the tax each class carries.
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Only the parts you use
Switch whole modules on and off, so a clinic without a pharmacy never sees one.
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Locations, tills and hours
Add a location or a till, and set pharmacy hours apart from clinic hours.
Your brand and control · 03
Oversight and training
Every screen teaches itself, so a new member of staff is useful on the first day. Everything they do is on record, with their name and the time.
Staff who train themselves
Every screen has a guided tour that runs once for each person and again whenever they ask.
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Everything is on record
Who booked, moved, cancelled, refunded, wrote off or signed in, and when.
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Audit trail viewer
A screen where the owner reads who did what, including every opening of a patient record.
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Written help
A user guide for staff and a runbook for whoever looks after the system.
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Staff tasks and messages
A task list and message board, linked to a patient or supplier where it helps.
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Inspection registers
Incident, sterilisation, waste and fridge temperature logs, and the regulator's indicators as a self-scored checklist.
Your brand and control · 04
Security and continuity
One clinic’s data is kept from another’s by the database itself. Money, stock, notes and the audit trail can be added to but never changed. Your data can always be taken out.
Each clinic's data is walled off
The database itself refuses to show one clinic's rows to another. It does not depend on the application remembering to filter.
Permanent records
Journal entries, stock movements, notes and the audit trail cannot be changed or deleted, only added to.
Your data is yours
Download every patient, appointment, note and list, restricted to named roles and logged.
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Works through a power cut
The till keeps selling and the day list is on paper; work done offline posts itself when the connection returns.
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Two desks at the same instant
Two tills selling the last strip, or two receptionists booking the last slot, are tested and settled correctly.
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Sign-in protection
Repeated wrong passwords lock the account, for staff and for patients.
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Two-step sign-in
A second step at sign-in for staff.
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Privacy controls
Recorded consent, retention periods by record type, masked identity numbers, encryption of sensitive fields and a tamper-evident audit trail.
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Backups you can restore
Automatic backups, with restores tested.
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Independent security review
The system is reviewed for security before any clinic's real records go in.
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API and webhooks
A documented interface and event push for labs, accounting packages and websites.
Compared
Your brand and control in other products.
Checked against each vendor’s own documentation on 3 October 2026.
| Capability | PixelCare | KiviCare | Healthwire H-Cloud | Cliniko | SimplePractice | Marg ERP |
|---|---|---|---|---|---|---|
| Several clinics and branches | Yes | Paid add-on | In part | Yes | In part | Yes |
| Roles and permissions | Yes | Yes | Yes | Yes | Yes | In part |
| The clinic’s own brand | Yes | Paid add-on | No | In part | In part | In part |
| Custom fields and forms | Yes | Yes | In part | Yes | Yes | Yes |
| Languages and right-to-left | Yes | In part | No | No | In part | In part |
| Audit trail | Yes | Paid add-on | Yes | In part | Yes | In part |
| Export of all data | Yes | Paid add-on | No | Yes | Yes | Yes |
Questions
What clinics ask about your brand and control.
Do we need a developer to re-brand it?
No. The clinic’s admin changes the name, logo and colours in settings, and every screen changes when they save.
Can we run several branches?
Yes. Each branch has its own tills, stock and staff, and the owner reads combined reports across them.
Can we get our data out?
Yes. Every list and record can be downloaded by the people the clinic names, and each download is logged.
Clinic management
From the first booking to the signed prescription, as one flow.
Read on →See it from every seat.
The live demo is a working clinic with sample patients, stock and seven weeks of history. Enter as the owner, the receptionist, the doctor, the pharmacist or a patient.