Compare · Plugins and open-source systems
PixelCare and KiviCare
A WordPress plugin for clinic appointments, patient records, encounters and billing, aimed at small and mid-sized clinics that run WordPress.
How KiviCare is delivered
A plugin the clinic installs on its own WordPress website and server, and keeps updated and backed up itself.
Its published price
Core is free. Pro is USD 149 once. Telemedicine add-ons are USD 89 each and the mobile app is USD 299. Hosting and upkeep are the clinic's own cost.
Its pricing page →On our 28 questions
KiviCare’s website confirms 8 in full and 13 in part or as a paid add-on. PixelCare is built to answer all 28 in one product.
KiviCare’s website →Worth knowing
What a buyer should check about KiviCare.
Each point is from KiviCare’s own material, read on 3 October 2026.
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Video visits need a separate paid add-on: Zoom Telemed $89 or Google Meet Telemed $89, on top of Pro at $149.
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SMS and WhatsApp reminders exist only in Pro and only via Twilio, so the clinic also needs a Twilio account.
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Stripe and Razorpay gateways, the body chart and webhooks are each separate add-ons, listed at $89 each on the vendor's CodeCanyon portfolio.
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Vendor states it does not claim HIPAA compliance because the plugin runs on the client's own server.
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Pharmacy and inventory (KiviCare Pharma) is an add-on for the separate Laravel edition, not the WordPress plugin.
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Side by side
All 28 questions.
“Not stated” means we found nothing either way on KiviCare’s website. Check with the vendor before you decide.
| Capability | PixelCare | KiviCare |
|---|---|---|
| Appointments by doctor | Yes Each doctor’s hours, slot length, leave and holidays | Yes Per-doctor sessions with day-wise time slots, breaks, holidays and conflict checks; calendar by day, week or month. Source |
| Patients book online | Yes Under the clinic’s own name, with booking rules | Yes Booking shortcode/widget on the clinic website and booking from the patient portal; slots computed from doctor sessions. Source |
| Walk-ins and token queue | Yes Tokens, one queue, waiting-room screen | In part Walk-ins handled by creating an encounter directly; no token numbers or waiting-room display found in docs. Source |
| Reminders by SMS, WhatsApp or email | Yes In the clinic’s own words and sender name | Yes Email reminders in free Core; SMS and WhatsApp reminders only in Pro and only through Twilio. Source |
| Visit record and vitals | Yes Structured record, vitals with trends, templates | In part Encounter holds history, problems, observations, notes, reports; templates are Pro; vitals go in free-text observations, no dedicated vitals fields documented. Source |
| Prescriptions | Yes Written from the pharmacy’s own shelf, printed or sent | Yes Medicines with dosage, frequency, duration, instructions; printable, PDF and emailed to patient. Older docs list prescription print under Pro. Source |
| Lab and imaging orders | Yes Orders, results and abnormal-value flags | In part Lab and imaging reports can be uploaded to the encounter; no lab ordering workflow. Vendor sells a separate lab product (KiviLabs). Source |
| Phone and video visits | Yes Booked, noted and billed like any visit | Paid add-on Zoom or Google Meet video visits via separate add-ons, $89 each on the pricing page. Source |
| Billing, discounts and refunds | Yes Limits per role, part payments, credit | In part Bill raised when encounter closes, with services, discounts, taxes (Pro), paid/unpaid tracking. Part payments and refunds not documented; role docs mark billing Pro. Source |
| Online and card payments | Yes Local gateways, wallets, QR and card machines | Yes PayPal and KnitPay in Core, WooCommerce gateways in Pro; Stripe and Razorpay are paid add-ons. Source |
| Company and insurer billing | Yes Agreed rates, monthly invoice, ageing | In part Insurance can be logged as a payment method and as patient info; no claims or panel billing documented. Source |
| Doctor’s share and payouts | Yes Any arrangement, a ledger per doctor, payout runs | Not stated |
| Pharmacy stock by batch and expiry | Yes Earliest expiry first, never an expired batch | No WordPress add-on catalogue has no pharmacy module; vendor's Pharma add-on states it needs the separate Laravel edition. Source |
| Pharmacy till | Yes Barcode, shifts, returns, works offline | No No till or dispensing sale in the WordPress plugin; the pharmacy product is for the Laravel edition only. Source |
| Suppliers and purchasing | Yes Orders, goods received, returns, supplier balances | Not stated |
| Full accounts inside the product | Yes Ledger, trial balance, profit and loss, balance sheet | Not stated |
| Reports | Yes Financial and operational, PDF and spreadsheet | Paid add-on Reports module is Pro: revenue by clinic and doctor, appointment counts by status; Core has a limited dashboard. Source |
| Several clinics and branches | Yes Separate books, combined reports | Paid add-on Many clinics in one install with clinic admins limited to their own clinic; Pro only. Source |
| Roles and permissions | Yes Per-person switches and money limits | Yes Five fixed roles (admin, clinic admin, doctor, receptionist, patient) with per-role permission switches; docs conflict on adding custom roles. Source |
| The clinic’s own brand | Yes Name, logo, colours and web address on every screen | Paid add-on Pro claims removal of KiviCare branding plus logo and copyright changes; white-labelled licences offered on request. Source |
| Custom fields and forms | Yes On patient, booking and visit forms | Yes Custom fields in Core; drag-and-drop custom forms (intake, consent) shown as encounter tabs in Pro. Source |
| Languages and right-to-left | Yes Per clinic, per user and per patient | In part Translation-ready with language switcher in Core; right-to-left support only in Pro. Source |
| Works without internet | Yes Till and day list carry on; work posts itself later | Not stated |
| Mobile apps | Yes For patients, doctors and the desk | Paid add-on Flutter Android/iOS app sold separately: $299 on kivicare.io, $599 on the vendor's CodeCanyon listing. Source |
| API and integrations | Yes Documented interface and webhooks | In part Uses WordPress REST API internally; outbound webhooks are a paid add-on; Google Calendar sync is Pro. Source |
| Audit trail | Yes Permanent, with every record opening logged | Not stated |
| Export of all data | Yes Every list, restricted and logged | Paid add-on Export of patients, appointments, billing, doctors to CSV/Excel/PDF and CSV/XLSX import are Pro. Source |
| Patient portal | Yes Bookings, receipts, prescriptions and results | Yes Patients book, edit, cancel visits, see encounters and prescriptions; records, bills and reviews need Pro. Source |
Also compared: OpenEMR, Bahmni, Odoo with basic_hms. See every product in one table.
See what PixelCare does that KiviCare does not.
The live demo is a working clinic with sample patients, stock and seven weeks of history. Enter as the owner, the receptionist, the doctor, the pharmacist or a patient.