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PixelCare against 16 other products.
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Yes Included In part A narrower version Paid add-on Sold separately or through a partner No The vendor says so Not stated No evidence either way
Subscription products for clinics and private practices.
Practice software sold worldwide
| Capability | PixelCare | Cliniko | Jane | SimplePractice | Carepatron | Medesk | Tebra |
|---|---|---|---|---|---|---|---|
| Appointments by doctor | Yes Each doctor’s hours, slot length, leave and holidays | Yes Calendar with multiple views, per-practitioner availability, breaks, one-off changes, repeat and group appointments, multiple locations. Source | Yes Per-practitioner schedule with shifts, rooms and equipment (rooms/resources on Thrive); staff book by clicking an open time. Source | Yes Calendar with per-clinician availability, office locations, filters and colour coding (filters Essential+, colour coding Plus only). Source | Yes Per-practitioner availability, team calendar, drag-and-drop, repeating appointments, custom statuses, room and equipment booking, Google and Outlook sync. Source | Yes Multi-practitioner calendar with workload analytics, tasks and Google/iCal/Outlook sync; included in all plans. Source | Yes Calendar with per-provider schedules plus non-provider staff, rooms and equipment as bookable resources. Source |
| Patients book online | Yes Under the clinic’s own name, with booking rules | Yes Patients book 24/7 online, including group and telehealth appointments, without an account; included in subscription. Source | Yes Patients book, reschedule and join waitlists online and in the patient app; included in every plan. Source | Yes Clients request appointments in the Client Portal against set availability and services on all plans; embeddable website widget only on Plus. Source | Yes Clients book open slots on a booking page or embedded widget; optional approval, deposits at booking, round-robin across team. Source | Paid add-on Branded 24/7 booking page by clinician, service or location, with intake forms and deposits; add-on on Pro/Premium, not on Mini. Source | Paid add-on Scheduling widget lets patients request in-office or telehealth slots; needs an Engage or Patient Experience subscription. Source |
| Walk-ins and token queue | Yes Tokens, one queue, waiting-room screen | Not stated | In part Appointment-based only: Arrived/No-show status and QR self check-in (Thrive plan). No token numbers or waiting-room display found. Source | Not stated | Not stated | Not stated | In part Dashboard appointment flow tracks Arrived, Checked In, Roomed; no token numbers or waiting-room display found. Source |
| Reminders by SMS, WhatsApp or email | Yes In the clinic’s own words and sender name | Yes Multiple automated reminders and follow-ups by SMS and email; WhatsApp only through third-party connected apps (e.g. MIEA, Vascue). Source | Yes Email and SMS reminders plus a staff phone call list. SMS only in some regions and not on Balance plan. No WhatsApp. Source | Yes Email, text (SMS) and voice reminders, free on Essential/Plus; Starter only for telehealth; no WhatsApp; texts sent from US numbers. Source | Yes Email and SMS reminders, paid plans only; SMS allowance per user then $0.05 each. WhatsApp not mentioned. Source | Yes Email reminders in all plans; SMS and bulk SMS on Pro+ but need the clinic's own SMS gateway (add-on). No WhatsApp found. Source | Yes Email, SMS and voice call reminders with confirm/reschedule; no WhatsApp found. Texting carries a yearly compliance fee. Source |
| Visit record and vitals | Yes Structured record, vitals with trends, templates | Yes Customisable treatment-note templates, body charts, medical alerts, drafts, copy previous note, PDF export; no specific vitals feature seen. Source | Yes Chart templates (SOAP, community library of 1,000+), body-chart drawing, photo comparison, file uploads; AI Scribe is a paid add-on. Source | In part Therapy-oriented progress/psychotherapy notes, SOAP/DAP/BIRP templates, treatment plans; vitals only as free-text chart notes, no structured vitals found. Source | Yes Template library (SOAP, DAP, BIRP), custom note forms, AI scribe drafts notes, signatures and note locking. Vitals fields not specifically documented. Source | Yes EHR with consultation form templates, structured fields, drop-downs, ICD-10 coding, treatment plans; vitals not specifically mentioned. Source | Yes SOAP notes, 200+ system templates, custom templates, macros; AI note assist charged per provider. Source |
| Prescriptions | Yes Written from the pharmacy’s own shelf, printed or sent | Paid add-on No built-in prescribing; done via connected apps such as Parchment, ScriptPad (Australia), SignatureRx, Healistic (UK). Source | In part Prescriptions are written in chart templates, then faxed, printed or shared to the patient. No drug database or built-in e-prescribing. Source | Paid add-on ePrescribe via DrFirst at $49/month per clinician plus $89 setup; US only, cannot be accessed from outside the US. Source | Paid add-on E-prescribing via DoseSpot, US only, $39 per clinician per month on top of a paid plan. Printable prescription feature not documented. Source | Yes Prescriptions and referral letters generated from the record in all plans; BNF/NICE integration (UK drug formulary). Source | Yes Print or ePrescribe via Surescripts with interaction checks; controlled substances need EPCS enrolment ($75 per provider). Source |
| Lab and imaging orders | Yes Orders, results and abnormal-value flags | Paid add-on Only through connected apps (HaemoSync for UK blood tests, Refr for imaging referrals); nothing native found. Source | Not stated | Not stated | Not stated | Paid add-on Lab requests from the patient record, results auto-imported, barcode labels, multiple labs (e.g. TDL); sold as an add-on. Source | Yes Electronic lab (eLab) and paper orders, discrete or scanned results, sign-off; imaging and radiology orders supported. Source |
| Phone and video visits | Yes Booked, noted and billed like any visit | Yes Built-in video telehealth, free of extra charge; patients join via link without login. Source | Yes 1:1 video visits included at no extra cost; group video (up to 15) costs CAD 15 per practitioner per month. Source | Yes Built-in HIPAA video with waiting room, screen share, whiteboard, no session limits, on all plans; group telehealth on Plus. Source | Yes Built-in video sessions on all plans including Free; group telehealth on Plus and above. Source | Paid add-on One-click video visits from the calendar, group sessions up to 20; video consultations and group video are add-ons. Source | Yes Built-in video visits with virtual waiting room and group visits; included in Practice Essentials bundle. Source |
| Billing, discounts and refunds | Yes Limits per role, part payments, credit | Yes Invoices from calendar, split billing, discounts and price overrides, concessions, refunds, account credit, prepayments, statements, tax rates. Source | Yes Invoices, adjustments as discounts, part payments with balances, full or partial refunds, packages and memberships. Source | Yes Invoices, automated invoicing, products and packages, discounts, superbills, payments allocated to invoices, card refunds. Source | Yes Invoices from appointments, multi-service invoices, refunds, client credit, payment allocation (part payments), superbills. Discount handling not documented. Source | Yes Invoices, receipts, credit notes, patient balances, partial payments and refunds, invoice tags; discounts not explicitly confirmed. Source | Yes Charges, adjustments/write-offs, partial payments, refunds and statements; card refunds limited to 40 days, full amount only. Source |
| Online and card payments | Yes Local gateways, wallets, QR and card machines | Yes Stripe only (cards, Apple Pay, Google Pay) at booking or via payment links by email, SMS or QR. Source | Yes Jane Payments (Stripe-based) for card on file, online and terminal payments, only in Canada, US and UK, with a per-transaction fee. Source | Yes Stripe only (3.15% + $0.30 per transaction), stored cards, AutoPay, Tap to Pay; other processors must be used outside the product. Source | Yes Stripe Express only (cards, wallets, ACH/BACS/SEPA/BECS). Pakistan is not in the supported-country list. Source | Paid add-on Stripe integration for full or partial prepayment at online booking; Stripe is a paid add-on and the only gateway named. Source | Yes Own Tebra Payments (cards, terminals, online) or Stripe; percentage fees per transaction; US merchants only. Source |
| Company and insurer billing | Yes Agreed rates, monthly invoice, ageing | Paid add-on Medicare and health-fund (HealthPoint) claims via Tyro Health integration, Australia only; insurer recordable as payment type elsewhere. Source | Paid add-on Paid insurance add-on: Canadian eClaims (TELUS, Teleplan, Pacific Blue Cross) and US claims via Claim.MD and other clearinghouses. Source | Yes US electronic claims, ERA posting, CMS-1500, eligibility checks; charged per claim/check; e-claims only with US insurers. Source | Yes CMS-1500 claims, electronic submission, eligibility checks, ERA, secondary claims; US-centric, charged per claim and per check. Source | Paid add-on Claims tracking plus Healthcode integration (UK insurer e-billing and policy checks), sold as an add-on. Source | Yes Core strength: eligibility checks, electronic claims to US payers, ERA, denials and A/R reports. Source |
| Doctor’s share and payouts | Yes Any arrangement, a ledger per doctor, payout runs | In part Practitioner revenue reports exist; no commission-rate setting or payouts, earnings calculated manually from reports. Source | In part Compensation report gives a percentage or split per income category and location. Tiered or hourly pay is done outside Jane. Payouts need the paid Payroll add-on. Source | In part Plus-only Income allocation report and pay periods help calculate clinician pay; no built-in commission rules or payouts. Source | Not stated | Paid add-on Payroll module computes salary, fixed or percentage commission per service/product and bonuses, with statements and Excel export; it is an add-on. Source | In part Provider productivity, RVU and performance reports by rendering provider; no commission calculation or payouts found. Source |
| Pharmacy stock by batch and expiry | Yes Earliest expiry first, never an expired batch | In part Products have a single stock level with adjustments (purchase, damaged, out of date); no batches, lots or expiry dates documented. Source | In part Simple product stock count per location with reorder threshold and change log. No batches, lots or expiry dates in the product setup guide. Source | Not stated | Not stated | In part Stock add-on tracks consumables and products, auto write-off in appointments; no batches, expiry dates or earliest-expiry-first described. Source | Not stated |
| Pharmacy till | Yes Barcode, shifts, returns, works offline | In part Products sold by adding them to invoices, which reduces stock; barcode/item code mentioned; no dedicated till screen found. Source | In part Staff sell products on invoices with barcode scan into product code and can refund them. No dedicated till; products cannot be sold online. Source | Not stated | Not stated | In part Selling products creates an invoice and updates stock; no till, barcode scanning at sale or returns screen described. Source | Not stated |
| Suppliers and purchasing | Yes Orders, goods received, returns, supplier balances | In part Stock can be increased by recording an expense; no suppliers, purchase orders, goods receipts or supplier balances documented. Source | Not stated | Not stated | Not stated | In part Deliveries/purchases recorded and purchase documents generated; supplier accounts, purchase orders and supplier balances not described. Source | Not stated |
| Full accounts inside the product | Yes Ledger, trial balance, profit and loss, balance sheet | No Only expenses and sales reports inside; accounting is pushed to Xero (invoices and allocated payments), with sync gaps. Source | No Jane says to use separate accounting software. There is no ledger, P&L or balance sheet, and no direct QuickBooks or Xero sync, only Excel exports. Source | No No ledger, trial balance or balance sheet; payments export as QuickBooks or CSV files for outside bookkeeping. Source | No Reports are six beta operational/collections reports; no ledger, trial balance, P&L or balance sheet. Offers export for finance reconciliation. Source | Paid add-on No in-product ledger, trial balance or balance sheet found; invoices sync to Xero via a paid add-on. Source | Not stated |
| Reports | Yes Financial and operational, PDF and spreadsheet | Yes Payments, revenue, outstanding invoices, expenses, practitioner performance, cancellations, recalls, referrals, stock levels; no P&L or balance sheet. Source | Yes Sales, transactions, AR, billing summary, cash reconciliation, appointments, inventory and compensation reports, with filters and Excel export. Source | Yes Analytics dashboard, income, outstanding balances, attendance, insurance and reminder reports, export to Excel/CSV (dashboard Essential+). Source | In part Insights (beta): appointments by provider, revenue summary, aged balances, visit volume, collections, end-of-day payments. Source | Yes 40+ ready-made reports plus report builder: revenue, practitioners, services, acquisition channels, lab turnaround, UK CQC/QOF. Source | Yes Key indicators, A/R ageing, productivity, encounters, payouts, custom reports and an Excel add-in. Source |
| Several clinics and branches | Yes Separate books, combined reports | Yes Unlimited locations included, each with own availability, practitioners, appointment types and logo on PDFs. Source | Yes Unlimited free locations in one account share patients, practitioners and branding; separate businesses need separate accounts. Source | In part One practice account can hold several office locations with location filters; no evidence of managing separate clinics or branches centrally. Source | In part Multiple office locations and separate workspaces per clinic; no consolidated cross-workspace reporting or per-branch accounts documented. Source | Paid add-on Switching between practices with separate patient lists is a Premium-only add-on; locations exist within one account for booking. Source | Yes Multiple service locations per practice and multiple practices per account; multi-practice providers billed once per module. Source |
| Roles and permissions | Yes Per-person switches and money limits | Yes Six fixed roles (scheduler to administrator) plus per-user limits on notes, letters and financials; no custom roles mentioned. Source | Yes Eight preset access levels (No Access up to Account Owner), plus per-person switches for shared charts, own shifts and billing. No custom roles. Source | Yes Plus only: clinician access levels, practice manager, biller, scheduler, supervisor roles plus optional extra permissions; role-based, not per-field. Source | In part Advanced plan only. Per-user view/edit in about five areas with none/assigned-only/everything scope; no preset roles. Source | Yes Role-based access rights per colleague, e.g. restricting invoicing to admin staff; exact granularity not documented publicly. Source | Yes Six fixed roles (System Admin, Provider, Clinical Assistant, Office Staff, Biller, Business Manager) with a permission matrix by module. Source |
| The clinic’s own brand | Yes Name, logo, colours and web address on every screen | In part Clinic logo on online bookings, forms and PDFs; no evidence of custom colours, domain or removing Cliniko branding. Source | In part Clinic logo, colours, email header and booking background apply to patient-facing pages only. Staff screens stay Jane-branded and no way to remove Jane branding was found. Source | In part Practice logo on documents and invoices, custom domain for portal and website; no option found to remove SimplePractice branding or set colours. Source | In part Advanced plan: own logo and workspace theme colour. Removal of vendor branding from emails/portal and custom domain not documented. Source | Paid add-on Custom Branding add-on puts clinic logo and colours on the account and booking module; removal of Medesk branding not stated. Source | In part Practice logo shows on online scheduler and telehealth view, plus practice websites; removing Tebra branding not documented. Source |
| Custom fields and forms | Yes On patient, booking and visit forms | Yes Custom patient fields, custom note templates and online patient forms that can update the patient record. Source | Yes Intake forms with chosen profile fields, custom questionnaires and consents. Terminology such as 'patient' can be renamed. Source | Yes Template builder for intakes, notes, assessments and treatment plans (Essential/Plus); Starter can customise intake forms only. Source | Yes Form builder with pre-filled client data, intake forms sent on booking, customisable client record fields and custom views. Source | Yes Customisable consultation templates, document templates, intake forms by speciality; custom print templates on Premium. Source | Yes Custom intake forms with e-signature, editable registration form, custom clinical templates and encounter forms. Source |
| Languages and right-to-left | Yes Per clinic, per user and per patient | Not stated | In part The interface can be switched to languages such as French, Spanish and German. No full list was found and no right-to-left language (Urdu, Arabic) is mentioned. Patient app is English and French only. Source | In part Client Portal in English and Mexican Spanish (web only, partly untranslated); clinician app English only; no right-to-left languages. Source | In part Help article lists English, French, German, Indonesian, Portuguese, Spanish, Turkish. No Arabic, Urdu or right-to-left support stated by vendor. Source | In part Vendor site in English and Spanish (Russian earlier); in-app language list not published; no right-to-left or Urdu evidence. Source | In part App Store lists English only; texts can be typed in any language without translation; no RTL evidence. Source |
| Works without internet | Yes Till and day list carry on; work posts itself later | No Vendor FAQ says a good internet connection and up-to-date browser are required. Source | No Help centre says Jane is web-based and needs a healthy internet connection. No offline mode is mentioned. Source | No Vendor states an internet connection is required and offline work is unsupported; unsaved changes are lost. Source | Not stated | Not stated | No Web platform and Windows desktop app both require a stable high-speed internet connection. Source |
| Mobile apps | Yes For patients, doctors and the desk | No No native iOS or Android apps; mobile browser with home-screen shortcut. Source | In part Patient app on iOS and Android (Canada and US only). Staff use the mobile browser; the vendor says there is no staff app yet. Source | Yes Free iOS and Android clinician app (calendar, notes, payments, messages) and a separate Client Portal app. Source | Yes Android on Google Play; iOS app only in the US App Store; desktop install for Chrome, macOS, Windows. Source | In part Web app works on phones; Medesk Meet video app on Google Play; booking page mentions iOS/Android apps, scope unclear. Source | Yes iOS/Apple Watch provider app (rated 1.8 of 5) plus iOS/Android patient kiosk app; no Android provider app found. Source |
| API and integrations | Yes Documented interface and webhooks | Yes Public REST API (50+ resources, API key auth, 200 requests/min/user) and about 80+ connected apps; no webhooks seen. Source | In part Named integrations (Fullscript, Physitrack, Mailchimp, TELUS, Claim.MD). REST API with webhooks only for approved partners; billing is not in the documented API. Source | No No public API per help centre; built-in links only (Stripe, DrFirst, calendar sync, QuickBooks/CSV export). Source | Yes REST API on Advanced plan, rate limited; docs at developer.carepatron.com. Google/Outlook calendar sync, Stripe, DoseSpot. Source | Paid add-on Integrations (Xero, Stripe, Healthcode, labs, telephony, calendars) are add-ons; custom/extended API only on Premium. Source | Yes SOAP API for patients, appointments, encounters, payments; FHIR API; customer key needed; labs, Surescripts, PDMP, Fullscript integrations. Source |
| Audit trail | Yes Permanent, with every record opening logged | In part Change logs for appointments, invoices/payments and patient details; stock adjustments show who; no account-wide audit log found. Source | Yes Activity Log records chart and profile access, reports run and staff changes. Filter by staff, action and date. Admins see clinic-wide entries. Source | Yes Activity page with change history, sign-in events and HIPAA audit log of record access, with IP and location. Source | Yes Vendor claims timestamped log of who accessed or changed each client record, exportable for regulators. Source | In part Vendor says actions are securely logged and the record shows every event; no user-facing audit log screen documented. Source | Yes Master audit log of who changed patients, encounters, claims, payments, users, with old and new values; permission-change audit. Source |
| Export of all data | Yes Every list, restricted and logged | Yes Admins export any data type as spreadsheets; full per-patient export also available. Source | Yes Reports and patient list export to Excel. On leaving, Jane support provides batch chart export as PDFs with a mapping file on request. Source | Yes Client list and complete data exports any time; about 60 days to export after cancelling, then data deleted. Source | Yes Help articles for exporting clients, appointments, compliance records and finance-reconciliation data, plus migration export. Source | In part CSV/Excel exports for payroll and stock documents, CSV import; records transferable on leaving; full export format not documented. Source | Yes Bulk clinical export as XML summary-of-care files and CSV/Excel practice exports; termination export limited to patients and claims. Source |
| Patient portal | Yes Bookings, receipts, prescriptions and results | In part No patient login; patients book, cancel, fill and sign forms, pay online and join telehealth via links. Source | Yes My Account: manage appointments, complete intake forms, see shared documents and prescriptions, download payment receipts, pay balances (with Jane Payments), message securely. Source | Yes Clients request appointments, complete intake forms and measures, sign documents, pay invoices, message, join telehealth; practice controls access. Source | Yes Clients book, pay, message securely, complete intake forms, join video sessions and view records and treatment plans. Source | Paid add-on Portal (bundled with online booking add-on) lets patients book, prepay, fill forms and join video visits. Source | Yes Patients message the practice, see lab results and health information, view statements and pay online. Source |
PixelCare and Cliniko
Cloud practice-management software (scheduling, treatment notes, invoicing, telehealth) aimed at allied health and small clinical practices, mainly in Australia, the UK, New Zealand and Canada.
Side by side →PixelCare and Jane
Cloud practice-management system (booking, charting, billing, telehealth) for allied-health and wellness clinics such as physio, massage, counselling and chiropractic, mainly in Canada, the US and the UK.
Side by side →PixelCare and SimplePractice
Cloud EHR and practice-management software for US solo and small-group therapists and allied health practitioners (counsellors, SLPs, OTs, dietitians, psychiatrists), covering scheduling, notes, telehealth, client billing and US insurance claims.
Side by side →PixelCare and Carepatron
Cloud practice-management and EHR platform (scheduling, notes, telehealth, invoicing, client portal, AI scribe) aimed at solo and small-team health, therapy and allied-health practitioners worldwide, with a strong US/English-speaking focus.
Side by side →PixelCare and Medesk
Cloud practice-management and EHR system for private outpatient clinics and solo practitioners, UK-focused (GDPR, NHS, Healthcode, BNF/NICE) with a Spanish-language site; a separate Russian product runs at medesk.ru.
Side by side →PixelCare and Tebra
Tebra is a cloud EHR, practice-management, insurance-billing and patient-marketing platform for independent US private practices, formed from Kareo and PatientPop (its own help centre states 'Kareo and PatientPop are now Tebra', and kareo.com 301-redirects to tebra.com).
Side by side →Products built for clinics in Pakistan and India.
Clinic software sold in South Asia
| Capability | PixelCare | Healthwire H-Cloud | InstaCare | Practo Ray | Clinicea |
|---|---|---|---|---|---|
| Appointments by doctor | Yes Each doctor’s hours, slot length, leave and holidays | Yes Booking, rescheduling and cancellation with a daily schedule dashboard and specialty scheduling templates; per-doctor slot rules not described. Source | Yes Appointment scheduling with automated reminders; hospital page adds doctor scheduling. Source | Yes Advanced calendar in both plans, clinic timings, venue overbooking control and calendar sync. Source | Yes Scheduler for staff, rooms and machines with multi-location overlay and calendar sync. Source |
| Patients book online | Yes Under the clinic’s own name, with booking rules | Yes Patients can book online or through the patient mobile app, landing in the same schedule as walk-ins. Source | Yes Patients can book appointments themselves at any time. Source | Paid add-on Online booking comes through Practo.com and Practo Prime, which charges a one-time fee the first time each patient connects. Source | Yes Website booking with online payment, in the PRO plan and above. Source |
| Walk-ins and token queue | Yes Tokens, one queue, waiting-room screen | In part Walk-ins and automatic per-doctor token numbers are described; no waiting-room display is mentioned. Source | In part Queue management with tokens and a setting to block duplicate tokens (Dec 2025 release); no waiting-room display mentioned. Source | Not stated | In part Arrival alerts and long-wait alerts; a queue display relies on an integration with third-party Virtual Queue Systems. Source |
| Reminders by SMS, WhatsApp or email | Yes In the clinic’s own words and sender name | In part SMS notices for bookings, reschedules, cancellations and lab reports; WhatsApp and email are not mentioned. Source | Yes Automated SMS reminders; WhatsApp integration added Dec 2025 using the clinic's own API or InstaCare's default templates. Source | Yes SMS confirmations, reminders and follow-ups, capped at 3000 or 8000 free SMS by plan; WhatsApp not mentioned. Source | Yes Automated multi-tier SMS reminders; prescriptions shareable by SMS, WhatsApp or email. Source |
| Visit record and vitals | Yes Structured record, vitals with trends, templates | Yes Specialty templates (eye, antenatal, dental, paediatric growth and vitals, immunisation) and fast-entry record templates. Source | Yes Clinical notes, vitals carried into prescriptions, custom prescription fields and AI transcription of doctor speech into notes. Source | Yes Patient charting, clinical notes and vital signs, templates, specialty EMRs such as ophthalmology. Source | Yes Customisable EMR templates, vitals against reference ranges, growth charts, visit comparison. Source |
| Prescriptions | Yes Written from the pharmacy’s own shelf, printed or sent | Yes E-prescriptions with a database of about 40,000 drugs; prescriptions can be turned into orders. Source | Yes Electronic prescriptions that can be sent to pharmacies; Urdu printing of prescriptions noted in releases. Source | Yes Prescriptions with dosage and frequency, drug catalogue, lifestyle-advice templates, print and share. Source | Yes QR-coded, digitally signed prescriptions shared by SMS, WhatsApp or email; Arabic/English versions. Source |
| Lab and imaging orders | Yes Orders, results and abnormal-value flags | Yes Lab and radiology orders from the prescription, sample processing, result status updates and SMS to patients (hospital and lab modules). Source | Yes Lab test orders from the consultation, linked to prescriptions, with results updated and reports shared digitally. Source | Yes Doctors prescribe lab tests; staff can run an in-house lab and send patients status alerts. Source | Paid add-on Lab module with barcoded samples and two-step result review is a paid add-on per technician. Source |
| Phone and video visits | Yes Booked, noted and billed like any visit | Yes Clinic product lists secure video consultation with patients. Source | Yes Telemedicine listed in the professional app; telemedicine appointments added in the June 2026 release. Source | In part Paid post-consultation chat and online consultation through the Practo Pro app; video visits not confirmed. Source | Yes Video consultations through a built-in Zoom integration, with notes and e-prescriptions. Source |
| Billing, discounts and refunds | Yes Limits per role, part payments, credit | In part One-click visit invoices, discounts, tax and pending-payment tracking; part payments and consultation refunds not described. Source | In part Invoicing, treatment-plan discounts and a patient advance-payment wallet; refunds and part-payment rules not described. Source | In part Invoices for services and products, advance payments and settling pending invoices; discounts and refunds not documented in help. Source | Yes Integrated bills, part-paid tracking, advances, refunds against advance balance, reversals and instalments. Source |
| Online and card payments | Yes Local gateways, wallets, QR and card machines | In part Accepts cash, card and online transfer as payment methods; no payment gateway or online checkout is named. Source | Not stated | Yes Ray Payment Solution lets patients pay online, at 2% (Atom) or 1.8% (Clinic Management) per transaction. Source | Yes Gateways listed: Razorpay, Stripe, PayPal, Flutterwave. Source |
| Company and insurer billing | Yes Agreed rates, monthly invoice, ageing | Yes Hospital billing handles insurance and panel claims inside the billing workflow. Source | In part Hospital product lists an 'Insurance & Claims Management' module without further detail. Source | Not stated | Yes Insurance policies with co-pay and limits; bills split automatically between patient and insurer; corporate billing. Source |
| Doctor’s share and payouts | Yes Any arrangement, a ledger per doctor, payout runs | Not stated | Not stated | Not stated | In part Staff commissions on sales configurable by service or product; per-doctor consultation share and payouts not detailed. Source |
| Pharmacy stock by batch and expiry | Yes Earliest expiry first, never an expired batch | In part Batch numbers and expiry dates managed, controlled-drug sales tracked; earliest-expiry-first selection not stated. Source | In part Batch and expiry tracking with near-expiry, low-stock and dead-stock alerts; earliest-expiry-first not stated. Source | In part Drug inventory with batches on product invoices and stock consumption history; expiry-first selling not documented. Source | Paid add-on Paid pharmacy add-on: batches, expired batches blocked from sale, FIFO/LIFO/expiry dispensing options. Source |
| Pharmacy till | Yes Barcode, shifts, returns, works offline | In part Point-of-sale for daily sales, barcode generation and sales refunds are listed; till details and receipts not described. Source | In part POS-style billing with barcode scanning and keyboard shortcuts; returns and receipts not described. Source | In part Products can be invoiced from inventory; no till, barcode or returns workflow documented. Source | Paid add-on Paid pharmacy add-on with barcode scanning and one-click billing from prescriptions; returns not described. Source |
| Suppliers and purchasing | Yes Orders, goods received, returns, supplier balances | In part Supplier history, payments and ledgers are tracked; purchase orders and goods-received notes are not described. Source | In part Supplier and manufacturer records and order tracking; hospital page mentions purchase orders. No supplier ledger or goods-received note described. Source | Not stated | In part Suggested purchase orders, vendor management and low-stock alerts; goods-received notes and supplier balances not described. Source |
| Full accounts inside the product | Yes Ledger, trial balance, profit and loss, balance sheet | In part Expense, profit and income statements and donation/zakat accounts listed; no general ledger, trial balance or balance sheet described. Source | In part Only expense tracking with approvals and per-patient advance ledgers are described; no general ledger, trial balance or balance sheet. Source | Not stated | In part Records other income and expenses for net profit; no general ledger, trial balance or balance sheet described. Source |
| Reports | Yes Financial and operational, PDF and spreadsheet | Yes Claims 100+ reports plus KPI dashboards covering revenue, departments and staff. Source | Yes Dashboard KPIs and reports on visits, billing and pharmacy sales, including deleted bills. Source | Yes Basic or advanced reports by plan, expense reports and product income reports, printable and emailable. Source | Yes Analytics answering business questions plus a clinical audit tool for mining EMR data. Source |
| Several clinics and branches | Yes Separate books, combined reports | Not stated | Yes Pitched for single or multi-location practices; doctor lists filter by the user's location. Source | In part Several practices can be added to one Ray account, each starting its own trial and subscription. Source | Yes Chain support (claims 90+ locations) with cross-location scheduling and stock transfers. Source |
| Roles and permissions | Yes Per-person switches and money limits | Not stated | Yes Role-based permissions for clinic staff; features such as WhatsApp have their own permission. Source | In part Different access levels for staff; a restricted consultant role exists only for Singapore and Philippines customers. Source | Yes Granular permissions on financial actions; rosters by staff role; supervised sign-off workflows. Source |
| The clinic’s own brand | Yes Name, logo, colours and web address on every screen | Not stated | In part Settings cover clinic branding for prints; site offers 'branded software' and white-labelled telehealth, extent unclear. Source | Not stated | Yes '100% White-Labelled' only on the ENTERPRISE plan; white-labelled email is a further paid add-on. Source |
| Custom fields and forms | Yes On patient, booking and visit forms | In part Customised specialty templates and editable treatment and follow-up forms; a general custom-field builder is not described. Source | In part Custom tests, custom prescription fields and custom admission forms are mentioned in releases. Source | Not stated | Yes Custom intake forms and questionnaires with logic; digitising paper forms is a one-time paid service. Source |
| Languages and right-to-left | Yes Per clinic, per user and per patient | Not stated | In part Urdu prescription printing; pharmacy product claims a Roman-Urdu-friendly interface. Full Urdu interface not described. Source | Not stated | In part Arabic and English prescriptions, bills and patient paperwork; Urdu not mentioned. Source |
| Works without internet | Yes Till and day list carry on; work posts itself later | Not stated | Not stated | Not stated | Not stated |
| Mobile apps | Yes For patients, doctors and the desk | In part Site links an 'H-Cloud doctors app', but the linked App Store listing is Healthwire's patient marketplace app (last version May 2024). Source | Yes InstaCare Smart Clinic iOS app for professionals (latest version 22.7.0, August 2024); separate patient app exists. Source | Yes Practo Pro app (Android and iOS) to see records, manage the clinic and track performance. Source | Paid add-on Clinic-branded patient app (booking, video, prescriptions) priced from $99 a month. Source |
| API and integrations | Yes Documented interface and webhooks | Not stated | In part FBR invoicing integration, partner-lab integration and WhatsApp API connection; no public API described. Source | In part Integrations with India's ABDM/UHI and calendar sync; no general API documented. Source | Yes API access on the ENTERPRISE plan; integrations with Google, Twilio, Mailchimp and payment gateways. Source |
| Audit trail | Yes Permanent, with every record opening logged | Yes Hospital product lists audit logs for staff actions and invoices. Source | In part Integration release mentions complete audit activity logs; reports track deleted bills. Source | Not stated | Yes States that every change made in the system is logged for review. Source |
| Export of all data | Yes Every list, restricted and logged | Not stated | In part Release notes mention Excel export of inpatient profiles; general export not described. Source | Not stated | In part Clinical audit tool extracts EMR data; medical summaries downloadable; general data export not described. Source |
| Patient portal | Yes Bookings, receipts, prescriptions and results | Yes Patients book, cancel and reschedule appointments and view lab reports from any device. Source | Not stated | In part Records are shared automatically to patients, who reschedule or cancel by SMS; runs through Practo's own app. Source | Paid add-on Patient portal (records, lab results, prescriptions, bills, booking, video) costs INR 3,999/month per clinic for 100 active users. Source |
PixelCare and Healthwire H-Cloud
Lahore-based Healthwire's cloud practice and hospital software, now sold as H-Cloud with separate clinic, hospital, pharmacy, lab and radiology products for Pakistani providers; healthwire.pk itself is now a consumer pharmacy and lab marketplace.
Side by side →PixelCare and InstaCare
Lahore-based InstaCare sells CoreMedix, a cloud clinic, hospital, pharmacy and lab system for Pakistani providers, alongside a consumer doctor-booking and medicine app (instacare.pk).
Side by side →PixelCare and Practo Ray
Indian cloud clinic management software from Practo for single and multi-doctor clinics, tied to the Practo.com patient marketplace and India's ABDM digital health scheme.
Side by side →PixelCare and Clinicea
Cloud clinic management platform founded in 2012, sold internationally (India, UAE and elsewhere) to single-doctor clinics up to chains, strongest in aesthetic, dermatology and specialty clinics.
Side by side →Software the clinic installs, hosts and maintains itself.
Plugins and open-source systems
| Capability | PixelCare | KiviCare | OpenEMR | Bahmni | Odoo with basic_hms |
|---|---|---|---|---|---|
| Appointments by doctor | Yes Each doctor’s hours, slot length, leave and holidays | Yes Per-doctor sessions with day-wise time slots, breaks, holidays and conflict checks; calendar by day, week or month. Source | Yes Calendar with appointment categories, repeating events, open-slot search, colour coding, multiple facilities. Source | Yes Appointments module with services, providers, calendar and list views, status changes, recurring appointments. Source | In part Receptionist creates appointments with physician and service; no per-doctor slot engine described. Source |
| Patients book online | Yes Under the clinic’s own name, with booking rules | Yes Booking shortcode/widget on the clinic website and booking from the patient portal; slots computed from doctor sessions. Source | Yes Patient portal has an 'Allow Online Appointments' setting so patients can request or book visits. Source | Not stated | Not stated |
| Walk-ins and token queue | Yes Tokens, one queue, waiting-room screen | In part Walk-ins handled by creating an encounter directly; no token numbers or waiting-room display found in docs. Source | In part Patient Flow Board tracks arrival, room and status with alert timers; no token numbers found. Source | In part Clinical patient queues/lists with privilege-based access; no token numbers or waiting display found. Source | Not stated |
| Reminders by SMS, WhatsApp or email | Yes In the clinic’s own words and sender name | Yes Email reminders in free Core; SMS and WhatsApp reminders only in Pro and only through Twilio. Source | Yes Email and SMS appointment notifications plus a recall board; some SMS gateways need code changes. Source | Yes SMS, WhatsApp and email notifications for registration and appointments via a third-party SMS gateway. Source | Not stated |
| Visit record and vitals | Yes Structured record, vitals with trends, templates | In part Encounter holds history, problems, observations, notes, reports; templates are Pro; vitals go in free-text observations, no dedicated vitals fields documented. Source | Yes Encounters with vitals and growth charts, SOAP, review of systems, template-driven and custom forms. Source | Yes Form-builder observation forms, diagnoses, conditions, allergies, consultation notes, vitals flowchart. Source | In part Patient record tabs for diseases, medicaments, lab tests, vaccinations; no vitals or note templates described. Source |
| Prescriptions | Yes Written from the pharmacy’s own shelf, printed or sent | Yes Medicines with dosage, frequency, duration, instructions; printable, PDF and emailed to patient. Older docs list prescription print under Pro. Source | Yes Create, print, fax, email or e-prescribe; e-prescribing relies on third-party services. Source | Yes Medication orders in the consultation, with printing of latest medications. Source | Yes Prescriptions with dosage, printable report, and invoice created from the prescription. Source |
| Lab and imaging orders | Yes Orders, results and abnormal-value flags | In part Lab and imaging reports can be uploaded to the encounter; no lab ordering workflow. Vendor sells a separate lab product (KiviLabs). Source | Yes Lab orders sent electronically with results filed into the chart; manual result entry also documented. Source | Yes Lab and radiology orders; OpenELIS lab system in Standard, lighter Lab Lite in Lite; PACS for imaging. Source | Yes Lab requests, test results, laboratory report and lab invoices. Source |
| Phone and video visits | Yes Booked, noted and billed like any visit | Paid add-on Zoom or Google Meet video visits via separate add-ons, $89 each on the pricing page. Source | Paid add-on Video visits via the Comlink Telehealth module, a third-party module; its cost was not found. Source | Yes Built-in video consultations using Jitsi, scheduled or ad hoc. Source | Not stated |
| Billing, discounts and refunds | Yes Limits per role, part payments, credit | In part Bill raised when encounter closes, with services, discounts, taxes (Pro), paid/unpaid tracking. Part payments and refunds not documented; role docs mark billing Pro. Source | Yes Fee sheet, payment posting, adjustments and patient statements; built around US claim coding. Source | Yes Standard: Odoo billing with discounts, credit and taxes; Lite: Crater invoicing and payments. Source | In part Invoices created from appointments, prescriptions and lab tests through Odoo Invoicing; discounts and part payments not described in the module. Source |
| Online and card payments | Yes Local gateways, wallets, QR and card machines | Yes PayPal and KnitPay in Core, WooCommerce gateways in Pro; Stripe and Razorpay are paid add-ons. Source | In part Portal has an 'Allow Online Payments' option; the wiki page on card gateways is old and says still in development. Source | Not stated | In part Odoo Community includes Invoicing with Payments; the module itself describes no gateways. Source |
| Company and insurer billing | Yes Agreed rates, monthly invoice, ageing | In part Insurance can be logged as a payment method and as patient info; no claims or panel billing documented. Source | Yes X12 5010 claims, UB-04, clearinghouses, eligibility queries, EOB entry; designed for US insurers. Source | Not stated | Not stated |
| Doctor’s share and payouts | Yes Any arrangement, a ledger per doctor, payout runs | Not stated | Not stated | Not stated | Not stated |
| Pharmacy stock by batch and expiry | Yes Earliest expiry first, never an expired batch | No WordPress add-on catalogue has no pharmacy module; vendor's Pharma add-on states it needs the separate Laravel edition. Source | In part In-house dispensary tracks lots, expiry dates and warehouses; stock drops on dispensing; earliest-expiry-first not documented. Source | In part Standard only: batches with expiry, multiple locations, stock reduced on payment; batch picked by user, no stated earliest-expiry rule. Source | In part Odoo Inventory (a dependency) supports lots, expiry dates and first-expired-first-out removal; the module does not tie dispensing to stock. Source |
| Pharmacy till | Yes Barcode, shifts, returns, works offline | No No till or dispensing sale in the WordPress plugin; the pharmacy product is for the Laravel edition only. Source | Not stated | In part Standard only: pharmacy sales are Odoo sale orders from a shop tied to a warehouse; no till or barcode documented. Source | In part Odoo Point of Sale is in Community but is generic retail, not linked to prescriptions by this module; Barcode app is Enterprise. Source |
| Suppliers and purchasing | Yes Orders, goods received, returns, supplier balances | Not stated | In part Lot entries record purchases from vendors, returns and transfers; no purchase orders or supplier balances documented. Source | Yes Standard only: procurement from suppliers, purchase requests and purchase reports through Odoo. Source | Yes Odoo Purchase app is included in Community. Source |
| Full accounts inside the product | Yes Ledger, trial balance, profit and loss, balance sheet | Not stated | Not stated | In part Standard claims standard accounting reports via Odoo; Odoo's own comparison shows full accounting is Enterprise-only. Source | Paid add-on Full accounting (general ledger, reconciliation, reports) is Enterprise-only; Community has Invoicing only. Source |
| Reports | Yes Financial and operational, PDF and spreadsheet | Paid add-on Reports module is Pro: revenue by clinic and doctor, appointment counts by status; Core has a limited dashboard. Source | Yes Appointments, encounters, prescriptions and dispensing, sales, collections, insurance, clinical quality measures. Source | Yes Built-in and SQL reports, report queue, Metabase analytics on a reporting mart. Source | In part Patient card, medication, vaccination, disease, prescription and lab reports; otherwise standard Odoo reporting. Source |
| Several clinics and branches | Yes Separate books, combined reports | Paid add-on Many clinics in one install with clinic admins limited to their own clinic; Pro only. Source | Yes Multiple facilities in one install; a multi-site module also runs separate installs from one codebase. Source | In part Login locations within one install; one featured implementation links 22 clinics with central records. Source | Paid add-on Multi-company is listed as a Custom-plan feature on the pricing page. Source |
| Roles and permissions | Yes Per-person switches and money limits | Yes Five fixed roles (admin, clinic admin, doctor, receptionist, patient) with per-role permission switches; docs conflict on adding custom roles. Source | Yes Fine-grained per-user access control objects plus role-based and custom menus. Source | Yes OpenMRS roles and privileges, with privilege control over queues, reports, forms and appointments. Source | Not stated |
| The clinic’s own brand | Yes Name, logo, colours and web address on every screen | Paid add-on Pro claims removal of KiviCare branding plus logo and copyright changes; white-labelled licences offered on request. Source | Not stated | Not stated | Not stated |
| Custom fields and forms | Yes On patient, booking and visit forms | Yes Custom fields in Core; drag-and-drop custom forms (intake, consent) shown as encounter tabs in Pro. Source | Yes Customisable demographics, layout-based forms and form-creation tools. Source | Yes Form builder for observation forms; configurable registration fields. Source | Paid add-on Odoo Studio (no-code fields and forms) is Enterprise-only. Source |
| Languages and right-to-left | Yes Per clinic, per user and per patient | In part Translation-ready with language switcher in Core; right-to-left support only in Pro. Source | Yes Over 30 languages, UTF-8, community translation sheet, and RTL support stated. Source | In part Translatable modules, but the docs say only left-to-right languages are supported (page dated 2016). Source | In part Module ships machine translations for six languages including Arabic; RTL rendering not verified. Source |
| Works without internet | Yes Till and day list carry on; work posts itself later | Not stated | Not stated | Yes Runs on-site without internet; Bahmni Connect Android app works offline for a subset and syncs later. Source | Not stated |
| Mobile apps | Yes For patients, doctors and the desk | Paid add-on Flutter Android/iOS app sold separately: $299 on kivicare.io, $599 on the vendor's CodeCanyon listing. Source | Not stated | In part Bahmni Connect Android app covers a registration and clinical subset only; Lite is mobile-responsive web. Source | Paid add-on Odoo Android and iOS apps are Enterprise-only per the editions page. Source |
| API and integrations | Yes Documented interface and webhooks | In part Uses WordPress REST API internally; outbound webhooks are a paid add-on; Google Calendar sync is Pro. Source | Yes FHIR (US Core, SMART on FHIR), CCDA, Direct messaging, API for third-party portals. Source | Yes REST and FHIR R4 APIs. Source | In part External API is listed under the Custom plan; the module adds no integrations. Source |
| Audit trail | Yes Permanent, with every record opening logged | Not stated | Not stated | Yes Admin audit log of logins, failed logins, patient record views, registration, encounters, reports. Source | Not stated |
| Export of all data | Yes Every list, restricted and logged | Paid add-on Export of patients, appointments, billing, doctors to CSV/Excel/PDF and CSV/XLSX import are Pro. Source | In part CCDA and FHIR exchange documented; general bulk export not checked. Source | In part Reports are downloadable; a FHIR-based bulk patient export page exists (title seen, not read in full). Source | Not stated |
| Patient portal | Yes Bookings, receipts, prescriptions and results | Yes Patients book, edit, cancel visits, see encounters and prescriptions; records, bills and reviews need Pro. Source | Yes Appointments, secure messaging, online payments, forms, self-registration, labs, medications, allergies, document download. Source | In part A basic portal exists but the project calls it a proof of concept not ready for real use. Source | Not stated |
PixelCare and KiviCare
A WordPress plugin for clinic appointments, patient records, encounters and billing, aimed at small and mid-sized clinics that run WordPress.
Side by side →PixelCare and OpenEMR
A free, open-source electronic health record and practice management system, aimed mainly at outpatient practices and shaped around US billing and certification.
Side by side →PixelCare and Bahmni
An open-source hospital information system for low-resource settings. Bahmni Lite is aimed at clinics and small hospitals, and Standard at larger hospitals.
Side by side →PixelCare and Odoo with basic_hms
Odoo business software with a free third-party hospital module (basic_hms, by BrowseInfo) that adds patients, appointments, prescriptions and lab requests.
Side by side →Products built for the pharmacy counter.
Pharmacy tills and stock software
| Capability | PixelCare | Marg ERP | Candela Pharmacy |
|---|---|---|---|
| Appointments by doctor | Yes Each doctor’s hours, slot length, leave and holidays | No Pharmacy billing and inventory product; its pharmacy page and product menu offer no clinic, appointment or medical-record module. Source | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
| Patients book online | Yes Under the clinic’s own name, with booking rules | No Pharmacy billing and inventory product; its pharmacy page and product menu offer no clinic, appointment or medical-record module. Source | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
| Walk-ins and token queue | Yes Tokens, one queue, waiting-room screen | No Pharmacy billing and inventory product; its pharmacy page and product menu offer no clinic, appointment or medical-record module. Source | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
| Reminders by SMS, WhatsApp or email | Yes In the clinic’s own words and sender name | Yes Sends invoices, dues, payment and prescription-refill reminders to customers on WhatsApp. Source | In part System SMS to customers or suppliers on transactions; no patient appointment reminders. Source |
| Visit record and vitals | Yes Structured record, vitals with trends, templates | No Pharmacy billing and inventory product; its pharmacy page and product menu offer no clinic, appointment or medical-record module. Source | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
| Prescriptions | Yes Written from the pharmacy’s own shelf, printed or sent | No No prescribing; the pharmacy can attach a photo of the customer's prescription to the bill. Source | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
| Lab and imaging orders | Yes Orders, results and abnormal-value flags | No Pharmacy billing and inventory product; its pharmacy page and product menu offer no clinic, appointment or medical-record module. Source | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
| Phone and video visits | Yes Booked, noted and billed like any visit | No No clinic video visits; it resells partner doctor-consultation services to pharmacy customers via QR code. Source | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
| Billing, discounts and refunds | Yes Limits per role, part payments, credit | No Retail GST sales invoices only; no consultation billing. Source | No Retail sales invoices only; no consultation billing. Source |
| Online and card payments | Yes Local gateways, wallets, QR and card machines | Yes MargPay dynamic QR codes and payment links with automatic reconciliation. Source | In part Card-machine integration with MCB only; no online gateway listed. Source |
| Company and insurer billing | Yes Agreed rates, monthly invoice, ageing | Not stated | Not stated |
| Doctor’s share and payouts | Yes Any arrangement, a ledger per doctor, payout runs | Not stated | Not stated |
| Pharmacy stock by batch and expiry | Yes Earliest expiry first, never an expired batch | In part Batch-wise tracking, near-expiry alerts and returns to supplier; earliest-expiry-first selection not stated. Source | In part Batch and expiry recording (mandatory for controlled drugs), expiry alerts, loose-unit sales; earliest-expiry-first not stated. Source |
| Pharmacy till | Yes Barcode, shifts, returns, works offline | Yes Barcode and touchscreen billing, multiple counters, cash drawer with user permissions, Android POS terminals. Source | Yes POS invoices, exchanges and returns, barcode scanning, multiple tills, touch screen, supervisor override. Source |
| Suppliers and purchasing | Yes Orders, goods received, returns, supplier balances | Yes Purchase import from supplier bills, reorder rules, ordering into distributors' ERP, vendor payments and purchase orders. Source | Yes Manual or automatic purchase orders, several GRNs per order, supplier ledgers and returns. Source |
| Full accounts inside the product | Yes Ledger, trial balance, profit and loss, balance sheet | Yes Built-in accounting with Trial Balance, Profit & Loss and Balance Sheet, plus bank reconciliation. Source | Paid add-on General ledger, trial balance, P&L and balance sheet come from LumenSoft's separate Lightwave accounting product. Source |
| Reports | Yes Financial and operational, PDF and spreadsheet | Yes Claims 1,000+ MIS reports on sales, stock, GST and profit. Source | Yes Sales, stock and movement reports with export; separate Business Intelligence product. Source |
| Several clinics and branches | Yes Separate books, combined reports | Yes Multi-branch and multi-store consolidated accounts; Marg Cloud manages unlimited branches centrally. Source | Yes Chain stores sync to head office with stock transfers and per-shop pricing (Professional/Enterprise versions). Source |
| Roles and permissions | Yes Per-person switches and money limits | In part User counts and rights fixed by edition (e.g. one full-rights user); cloud version adds role-based permissions. Source | Yes User groups carry rights per screen; supervisor override at the till. Source |
| The clinic’s own brand | Yes Name, logo, colours and web address on every screen | Not stated | Not stated |
| Custom fields and forms | Yes On patient, booking and visit forms | Not stated | Not stated |
| Languages and right-to-left | Yes Per clinic, per user and per patient | In part Invoices in Indian regional languages (Hindi, Tamil, Telugu); Urdu or right-to-left not mentioned. Source | Yes Interface and product names in Urdu, Arabic or English, chosen per user. Source |
| Works without internet | Yes Till and day list carry on; work posts itself later | Yes Desktop-first; billing and accounting run offline, internet needed only for banking and filing. Source | Yes Runs on a local server; offline tills keep selling if the server is down and sync later. Source |
| Mobile apps | Yes For patients, doctors and the desk | Yes Companion apps: eRetail, eOrder, eOwner, eDelivery, SFAXpert. Source | Not stated |
| API and integrations | Yes Documented interface and webhooks | Yes API integration for data access plus connected banking with several Indian banks. Source | In part E-Connect APIs for web stores; integrations with SAP, Oracle, SMS providers and FBR. Source |
| Audit trail | Yes Permanent, with every record opening logged | In part Marg Cloud tracks every user action with logs; desktop 'internal audit' is data validation. Source | Yes All user actions are logged and viewable screen by screen by the admin. Source |
| Export of all data | Yes Every list, restricted and logged | Yes GST data uploadable as Excel, JSON or CSV; MIS reports downloadable. Source | Yes Reports export to Excel or CSV. Source |
| Patient portal | Yes Bookings, receipts, prescriptions and results | No Pharmacy billing and inventory product; its pharmacy page and product menu offer no clinic, appointment or medical-record module. Source | No Pharmacy retail POS and inventory product; LumenSoft's product list has no clinic, appointment or medical-record module. Source |
PixelCare and Marg ERP
Indian desktop billing, inventory and accounting ERP widely used by chemists, medical stores and pharma distributors, built around Indian GST compliance.
Side by side →PixelCare and Candela Pharmacy
Lahore-based LumenSoft's retail POS and inventory software in a pharmacy edition, used by single pharmacies and Pakistani pharmacy chains.
Side by side →The quickest comparison is to use it.
The live demo is a working clinic with sample patients, stock and seven weeks of history. Enter as the owner, the receptionist, the doctor, the pharmacist or a patient.