Compare · Clinic software sold in South Asia
PixelCare and InstaCare
Lahore-based InstaCare sells CoreMedix, a cloud clinic, hospital, pharmacy and lab system for Pakistani providers, alongside a consumer doctor-booking and medicine app (instacare.pk).
How InstaCare is delivered
Cloud subscription used in a browser, with an iOS app for professionals.
Its published price
Not published. A quote depends on the size of the facility and the modules chosen.
Its pricing page →On our 28 questions
InstaCare’s website confirms 11 in full and 13 in part or as a paid add-on. PixelCare is built to answer all 28 in one product.
InstaCare’s website →Worth knowing
What a buyer should check about InstaCare.
Each point is from InstaCare’s own material, read on 3 October 2026.
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No published price; quote depends on facility size and modules.
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Clinic page describes expense tracking only; no general ledger, trial balance or balance sheet.
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Pharmacy page does not mention goods-received notes, supplier balances, sales returns or earliest-expiry-first selling.
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Cloud-only, browser-based product; no offline mode is described for power or internet cuts.
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The professional iOS app was last updated in August 2024 (version 22.7.0) according to its App Store listing.
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Side by side
All 28 questions.
“Not stated” means we found nothing either way on InstaCare’s website. Check with the vendor before you decide.
| Capability | PixelCare | InstaCare |
|---|---|---|
| Appointments by doctor | Yes Each doctor’s hours, slot length, leave and holidays | Yes Appointment scheduling with automated reminders; hospital page adds doctor scheduling. Source |
| Patients book online | Yes Under the clinic’s own name, with booking rules | Yes Patients can book appointments themselves at any time. Source |
| Walk-ins and token queue | Yes Tokens, one queue, waiting-room screen | In part Queue management with tokens and a setting to block duplicate tokens (Dec 2025 release); no waiting-room display mentioned. Source |
| Reminders by SMS, WhatsApp or email | Yes In the clinic’s own words and sender name | Yes Automated SMS reminders; WhatsApp integration added Dec 2025 using the clinic's own API or InstaCare's default templates. Source |
| Visit record and vitals | Yes Structured record, vitals with trends, templates | Yes Clinical notes, vitals carried into prescriptions, custom prescription fields and AI transcription of doctor speech into notes. Source |
| Prescriptions | Yes Written from the pharmacy’s own shelf, printed or sent | Yes Electronic prescriptions that can be sent to pharmacies; Urdu printing of prescriptions noted in releases. Source |
| Lab and imaging orders | Yes Orders, results and abnormal-value flags | Yes Lab test orders from the consultation, linked to prescriptions, with results updated and reports shared digitally. Source |
| Phone and video visits | Yes Booked, noted and billed like any visit | Yes Telemedicine listed in the professional app; telemedicine appointments added in the June 2026 release. Source |
| Billing, discounts and refunds | Yes Limits per role, part payments, credit | In part Invoicing, treatment-plan discounts and a patient advance-payment wallet; refunds and part-payment rules not described. Source |
| Online and card payments | Yes Local gateways, wallets, QR and card machines | Not stated |
| Company and insurer billing | Yes Agreed rates, monthly invoice, ageing | In part Hospital product lists an 'Insurance & Claims Management' module without further detail. Source |
| Doctor’s share and payouts | Yes Any arrangement, a ledger per doctor, payout runs | Not stated |
| Pharmacy stock by batch and expiry | Yes Earliest expiry first, never an expired batch | In part Batch and expiry tracking with near-expiry, low-stock and dead-stock alerts; earliest-expiry-first not stated. Source |
| Pharmacy till | Yes Barcode, shifts, returns, works offline | In part POS-style billing with barcode scanning and keyboard shortcuts; returns and receipts not described. Source |
| Suppliers and purchasing | Yes Orders, goods received, returns, supplier balances | In part Supplier and manufacturer records and order tracking; hospital page mentions purchase orders. No supplier ledger or goods-received note described. Source |
| Full accounts inside the product | Yes Ledger, trial balance, profit and loss, balance sheet | In part Only expense tracking with approvals and per-patient advance ledgers are described; no general ledger, trial balance or balance sheet. Source |
| Reports | Yes Financial and operational, PDF and spreadsheet | Yes Dashboard KPIs and reports on visits, billing and pharmacy sales, including deleted bills. Source |
| Several clinics and branches | Yes Separate books, combined reports | Yes Pitched for single or multi-location practices; doctor lists filter by the user's location. Source |
| Roles and permissions | Yes Per-person switches and money limits | Yes Role-based permissions for clinic staff; features such as WhatsApp have their own permission. Source |
| The clinic’s own brand | Yes Name, logo, colours and web address on every screen | In part Settings cover clinic branding for prints; site offers 'branded software' and white-labelled telehealth, extent unclear. Source |
| Custom fields and forms | Yes On patient, booking and visit forms | In part Custom tests, custom prescription fields and custom admission forms are mentioned in releases. Source |
| Languages and right-to-left | Yes Per clinic, per user and per patient | In part Urdu prescription printing; pharmacy product claims a Roman-Urdu-friendly interface. Full Urdu interface not described. Source |
| Works without internet | Yes Till and day list carry on; work posts itself later | Not stated |
| Mobile apps | Yes For patients, doctors and the desk | Yes InstaCare Smart Clinic iOS app for professionals (latest version 22.7.0, August 2024); separate patient app exists. Source |
| API and integrations | Yes Documented interface and webhooks | In part FBR invoicing integration, partner-lab integration and WhatsApp API connection; no public API described. Source |
| Audit trail | Yes Permanent, with every record opening logged | In part Integration release mentions complete audit activity logs; reports track deleted bills. Source |
| Export of all data | Yes Every list, restricted and logged | In part Release notes mention Excel export of inpatient profiles; general export not described. Source |
| Patient portal | Yes Bookings, receipts, prescriptions and results | Not stated |
Also compared: Healthwire H-Cloud, Practo Ray, Clinicea. See every product in one table.
See what PixelCare does that InstaCare does not.
The live demo is a working clinic with sample patients, stock and seven weeks of history. Enter as the owner, the receptionist, the doctor, the pharmacist or a patient.