Compare · Clinic software sold in South Asia
PixelCare and Practo Ray
Indian cloud clinic management software from Practo for single and multi-doctor clinics, tied to the Practo.com patient marketplace and India's ABDM digital health scheme.
How Practo Ray is delivered
Cloud subscription, in a browser and the Practo Pro mobile app.
Its published price
From Rs 999 a month (Indian rupees) on a one-year term, with card payments charged at about 2% per transaction.
Its pricing page →On our 28 questions
Practo Ray’s website confirms 8 in full and 9 in part or as a paid add-on. PixelCare is built to answer all 28 in one product.
Practo Ray’s website →Worth knowing
What a buyer should check about Practo Ray.
Each point is from Practo Ray’s own material, read on 3 October 2026.
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Built for India: ABDM compliance is the headline, and Pakistan is not in the trial sign-up country list.
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Online booking runs through Practo Prime, which charges a one-time technology fee when a patient first connects through it.
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Every online payment costs 2% (Atom) or 1.8% (Clinic Management) of the transaction.
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Free SMS is capped by plan (3000 or 8000), and Practo states it does not build customised software for individual clinics.
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The restricted consultant role (doctor sees only own calendar and patients) is available only to Singapore and Philippines customers.
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Side by side
All 28 questions.
“Not stated” means we found nothing either way on Practo Ray’s website. Check with the vendor before you decide.
| Capability | PixelCare | Practo Ray |
|---|---|---|
| Appointments by doctor | Yes Each doctor’s hours, slot length, leave and holidays | Yes Advanced calendar in both plans, clinic timings, venue overbooking control and calendar sync. Source |
| Patients book online | Yes Under the clinic’s own name, with booking rules | Paid add-on Online booking comes through Practo.com and Practo Prime, which charges a one-time fee the first time each patient connects. Source |
| Walk-ins and token queue | Yes Tokens, one queue, waiting-room screen | Not stated |
| Reminders by SMS, WhatsApp or email | Yes In the clinic’s own words and sender name | Yes SMS confirmations, reminders and follow-ups, capped at 3000 or 8000 free SMS by plan; WhatsApp not mentioned. Source |
| Visit record and vitals | Yes Structured record, vitals with trends, templates | Yes Patient charting, clinical notes and vital signs, templates, specialty EMRs such as ophthalmology. Source |
| Prescriptions | Yes Written from the pharmacy’s own shelf, printed or sent | Yes Prescriptions with dosage and frequency, drug catalogue, lifestyle-advice templates, print and share. Source |
| Lab and imaging orders | Yes Orders, results and abnormal-value flags | Yes Doctors prescribe lab tests; staff can run an in-house lab and send patients status alerts. Source |
| Phone and video visits | Yes Booked, noted and billed like any visit | In part Paid post-consultation chat and online consultation through the Practo Pro app; video visits not confirmed. Source |
| Billing, discounts and refunds | Yes Limits per role, part payments, credit | In part Invoices for services and products, advance payments and settling pending invoices; discounts and refunds not documented in help. Source |
| Online and card payments | Yes Local gateways, wallets, QR and card machines | Yes Ray Payment Solution lets patients pay online, at 2% (Atom) or 1.8% (Clinic Management) per transaction. Source |
| Company and insurer billing | Yes Agreed rates, monthly invoice, ageing | Not stated |
| Doctor’s share and payouts | Yes Any arrangement, a ledger per doctor, payout runs | Not stated |
| Pharmacy stock by batch and expiry | Yes Earliest expiry first, never an expired batch | In part Drug inventory with batches on product invoices and stock consumption history; expiry-first selling not documented. Source |
| Pharmacy till | Yes Barcode, shifts, returns, works offline | In part Products can be invoiced from inventory; no till, barcode or returns workflow documented. Source |
| Suppliers and purchasing | Yes Orders, goods received, returns, supplier balances | Not stated |
| Full accounts inside the product | Yes Ledger, trial balance, profit and loss, balance sheet | Not stated |
| Reports | Yes Financial and operational, PDF and spreadsheet | Yes Basic or advanced reports by plan, expense reports and product income reports, printable and emailable. Source |
| Several clinics and branches | Yes Separate books, combined reports | In part Several practices can be added to one Ray account, each starting its own trial and subscription. Source |
| Roles and permissions | Yes Per-person switches and money limits | In part Different access levels for staff; a restricted consultant role exists only for Singapore and Philippines customers. Source |
| The clinic’s own brand | Yes Name, logo, colours and web address on every screen | Not stated |
| Custom fields and forms | Yes On patient, booking and visit forms | Not stated |
| Languages and right-to-left | Yes Per clinic, per user and per patient | Not stated |
| Works without internet | Yes Till and day list carry on; work posts itself later | Not stated |
| Mobile apps | Yes For patients, doctors and the desk | Yes Practo Pro app (Android and iOS) to see records, manage the clinic and track performance. Source |
| API and integrations | Yes Documented interface and webhooks | In part Integrations with India's ABDM/UHI and calendar sync; no general API documented. Source |
| Audit trail | Yes Permanent, with every record opening logged | Not stated |
| Export of all data | Yes Every list, restricted and logged | Not stated |
| Patient portal | Yes Bookings, receipts, prescriptions and results | In part Records are shared automatically to patients, who reschedule or cancel by SMS; runs through Practo's own app. Source |
Also compared: Healthwire H-Cloud, InstaCare, Clinicea. See every product in one table.
See what PixelCare does that Practo Ray does not.
The live demo is a working clinic with sample patients, stock and seven weeks of history. Enter as the owner, the receptionist, the doctor, the pharmacist or a patient.