Compare · Clinic software sold in South Asia
PixelCare and Healthwire H-Cloud
Lahore-based Healthwire's cloud practice and hospital software, now sold as H-Cloud with separate clinic, hospital, pharmacy, lab and radiology products for Pakistani providers; healthwire.pk itself is now a consumer pharmacy and lab marketplace.
How Healthwire H-Cloud is delivered
Cloud subscription used in a browser, with a mobile app.
On our 28 questions
Healthwire H-Cloud’s website confirms 10 in full and 10 in part or as a paid add-on. PixelCare is built to answer all 28 in one product.
Healthwire H-Cloud’s website →Worth knowing
What a buyer should check about Healthwire H-Cloud.
Each point is from Healthwire H-Cloud’s own material, read on 3 October 2026.
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No published price; every product page routes buyers to a demo request.
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The clinic product is positioned for single-doctor clinics without 'hospital-scale' features; insurance/panel billing and fuller pharmacy and lab workflows are described under the hospital and separate products.
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Financial features stop at income, expense and profit statements; no general ledger, trial balance or balance sheet is described.
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Patient reminders are described as SMS only; WhatsApp is not mentioned.
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The app linked as the doctors' app is Healthwire's consumer marketplace app (doctor booking, medicine and lab ordering), so patient-facing booking runs through the vendor's own marketplace brand.
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Side by side
All 28 questions.
“Not stated” means we found nothing either way on Healthwire H-Cloud’s website. Check with the vendor before you decide.
| Capability | PixelCare | Healthwire H-Cloud |
|---|---|---|
| Appointments by doctor | Yes Each doctor’s hours, slot length, leave and holidays | Yes Booking, rescheduling and cancellation with a daily schedule dashboard and specialty scheduling templates; per-doctor slot rules not described. Source |
| Patients book online | Yes Under the clinic’s own name, with booking rules | Yes Patients can book online or through the patient mobile app, landing in the same schedule as walk-ins. Source |
| Walk-ins and token queue | Yes Tokens, one queue, waiting-room screen | In part Walk-ins and automatic per-doctor token numbers are described; no waiting-room display is mentioned. Source |
| Reminders by SMS, WhatsApp or email | Yes In the clinic’s own words and sender name | In part SMS notices for bookings, reschedules, cancellations and lab reports; WhatsApp and email are not mentioned. Source |
| Visit record and vitals | Yes Structured record, vitals with trends, templates | Yes Specialty templates (eye, antenatal, dental, paediatric growth and vitals, immunisation) and fast-entry record templates. Source |
| Prescriptions | Yes Written from the pharmacy’s own shelf, printed or sent | Yes E-prescriptions with a database of about 40,000 drugs; prescriptions can be turned into orders. Source |
| Lab and imaging orders | Yes Orders, results and abnormal-value flags | Yes Lab and radiology orders from the prescription, sample processing, result status updates and SMS to patients (hospital and lab modules). Source |
| Phone and video visits | Yes Booked, noted and billed like any visit | Yes Clinic product lists secure video consultation with patients. Source |
| Billing, discounts and refunds | Yes Limits per role, part payments, credit | In part One-click visit invoices, discounts, tax and pending-payment tracking; part payments and consultation refunds not described. Source |
| Online and card payments | Yes Local gateways, wallets, QR and card machines | In part Accepts cash, card and online transfer as payment methods; no payment gateway or online checkout is named. Source |
| Company and insurer billing | Yes Agreed rates, monthly invoice, ageing | Yes Hospital billing handles insurance and panel claims inside the billing workflow. Source |
| Doctor’s share and payouts | Yes Any arrangement, a ledger per doctor, payout runs | Not stated |
| Pharmacy stock by batch and expiry | Yes Earliest expiry first, never an expired batch | In part Batch numbers and expiry dates managed, controlled-drug sales tracked; earliest-expiry-first selection not stated. Source |
| Pharmacy till | Yes Barcode, shifts, returns, works offline | In part Point-of-sale for daily sales, barcode generation and sales refunds are listed; till details and receipts not described. Source |
| Suppliers and purchasing | Yes Orders, goods received, returns, supplier balances | In part Supplier history, payments and ledgers are tracked; purchase orders and goods-received notes are not described. Source |
| Full accounts inside the product | Yes Ledger, trial balance, profit and loss, balance sheet | In part Expense, profit and income statements and donation/zakat accounts listed; no general ledger, trial balance or balance sheet described. Source |
| Reports | Yes Financial and operational, PDF and spreadsheet | Yes Claims 100+ reports plus KPI dashboards covering revenue, departments and staff. Source |
| Several clinics and branches | Yes Separate books, combined reports | Not stated |
| Roles and permissions | Yes Per-person switches and money limits | Not stated |
| The clinic’s own brand | Yes Name, logo, colours and web address on every screen | Not stated |
| Custom fields and forms | Yes On patient, booking and visit forms | In part Customised specialty templates and editable treatment and follow-up forms; a general custom-field builder is not described. Source |
| Languages and right-to-left | Yes Per clinic, per user and per patient | Not stated |
| Works without internet | Yes Till and day list carry on; work posts itself later | Not stated |
| Mobile apps | Yes For patients, doctors and the desk | In part Site links an 'H-Cloud doctors app', but the linked App Store listing is Healthwire's patient marketplace app (last version May 2024). Source |
| API and integrations | Yes Documented interface and webhooks | Not stated |
| Audit trail | Yes Permanent, with every record opening logged | Yes Hospital product lists audit logs for staff actions and invoices. Source |
| Export of all data | Yes Every list, restricted and logged | Not stated |
| Patient portal | Yes Bookings, receipts, prescriptions and results | Yes Patients book, cancel and reschedule appointments and view lab reports from any device. Source |
Also compared: InstaCare, Practo Ray, Clinicea. See every product in one table.
See what PixelCare does that Healthwire H-Cloud does not.
The live demo is a working clinic with sample patients, stock and seven weeks of history. Enter as the owner, the receptionist, the doctor, the pharmacist or a patient.