Compare · Practice software sold worldwide
PixelCare and Carepatron
Cloud practice-management and EHR platform (scheduling, notes, telehealth, invoicing, client portal, AI scribe) aimed at solo and small-team health, therapy and allied-health practitioners worldwide, with a strong US/English-speaking focus.
How Carepatron is delivered
Cloud, in a web browser, with an Android app and an installable desktop app.
Its published price
Free plan, then USD 31 or 39 per user per month. Roles, white labelling and the API need the top plan.
Its pricing page →On our 28 questions
Carepatron’s website confirms 14 in full and 6 in part or as a paid add-on. PixelCare is built to answer all 28 in one product.
Carepatron’s website →Worth knowing
What a buyer should check about Carepatron.
Each point is from Carepatron’s own material, read on 3 October 2026.
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Online payments run only through Stripe Express, and Pakistan is not in the supported-country list, so a Pakistani clinic cannot take card payments in the product.
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Roles & permissions, white labeling and API access require the Advanced plan at $39 per user per month (USD), so a 5-user clinic pays about $195/month list price.
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E-prescribing is a separate $39 per clinician per month add-on via DoseSpot and is available in the US only.
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No pharmacy, stock, purchasing or general-ledger accounting: reporting is a beta set of six operational and collections reports.
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The interface language list in the help centre has seven languages and no Arabic, Urdu or right-to-left layout; the iOS app is published only on the US App Store.
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Side by side
All 28 questions.
“Not stated” means we found nothing either way on Carepatron’s website. Check with the vendor before you decide.
| Capability | PixelCare | Carepatron |
|---|---|---|
| Appointments by doctor | Yes Each doctor’s hours, slot length, leave and holidays | Yes Per-practitioner availability, team calendar, drag-and-drop, repeating appointments, custom statuses, room and equipment booking, Google and Outlook sync. Source |
| Patients book online | Yes Under the clinic’s own name, with booking rules | Yes Clients book open slots on a booking page or embedded widget; optional approval, deposits at booking, round-robin across team. Source |
| Walk-ins and token queue | Yes Tokens, one queue, waiting-room screen | Not stated |
| Reminders by SMS, WhatsApp or email | Yes In the clinic’s own words and sender name | Yes Email and SMS reminders, paid plans only; SMS allowance per user then $0.05 each. WhatsApp not mentioned. Source |
| Visit record and vitals | Yes Structured record, vitals with trends, templates | Yes Template library (SOAP, DAP, BIRP), custom note forms, AI scribe drafts notes, signatures and note locking. Vitals fields not specifically documented. Source |
| Prescriptions | Yes Written from the pharmacy’s own shelf, printed or sent | Paid add-on E-prescribing via DoseSpot, US only, $39 per clinician per month on top of a paid plan. Printable prescription feature not documented. Source |
| Lab and imaging orders | Yes Orders, results and abnormal-value flags | Not stated |
| Phone and video visits | Yes Booked, noted and billed like any visit | Yes Built-in video sessions on all plans including Free; group telehealth on Plus and above. Source |
| Billing, discounts and refunds | Yes Limits per role, part payments, credit | Yes Invoices from appointments, multi-service invoices, refunds, client credit, payment allocation (part payments), superbills. Discount handling not documented. Source |
| Online and card payments | Yes Local gateways, wallets, QR and card machines | Yes Stripe Express only (cards, wallets, ACH/BACS/SEPA/BECS). Pakistan is not in the supported-country list. Source |
| Company and insurer billing | Yes Agreed rates, monthly invoice, ageing | Yes CMS-1500 claims, electronic submission, eligibility checks, ERA, secondary claims; US-centric, charged per claim and per check. Source |
| Doctor’s share and payouts | Yes Any arrangement, a ledger per doctor, payout runs | Not stated |
| Pharmacy stock by batch and expiry | Yes Earliest expiry first, never an expired batch | Not stated |
| Pharmacy till | Yes Barcode, shifts, returns, works offline | Not stated |
| Suppliers and purchasing | Yes Orders, goods received, returns, supplier balances | Not stated |
| Full accounts inside the product | Yes Ledger, trial balance, profit and loss, balance sheet | No Reports are six beta operational/collections reports; no ledger, trial balance, P&L or balance sheet. Offers export for finance reconciliation. Source |
| Reports | Yes Financial and operational, PDF and spreadsheet | In part Insights (beta): appointments by provider, revenue summary, aged balances, visit volume, collections, end-of-day payments. Source |
| Several clinics and branches | Yes Separate books, combined reports | In part Multiple office locations and separate workspaces per clinic; no consolidated cross-workspace reporting or per-branch accounts documented. Source |
| Roles and permissions | Yes Per-person switches and money limits | In part Advanced plan only. Per-user view/edit in about five areas with none/assigned-only/everything scope; no preset roles. Source |
| The clinic’s own brand | Yes Name, logo, colours and web address on every screen | In part Advanced plan: own logo and workspace theme colour. Removal of vendor branding from emails/portal and custom domain not documented. Source |
| Custom fields and forms | Yes On patient, booking and visit forms | Yes Form builder with pre-filled client data, intake forms sent on booking, customisable client record fields and custom views. Source |
| Languages and right-to-left | Yes Per clinic, per user and per patient | In part Help article lists English, French, German, Indonesian, Portuguese, Spanish, Turkish. No Arabic, Urdu or right-to-left support stated by vendor. Source |
| Works without internet | Yes Till and day list carry on; work posts itself later | Not stated |
| Mobile apps | Yes For patients, doctors and the desk | Yes Android on Google Play; iOS app only in the US App Store; desktop install for Chrome, macOS, Windows. Source |
| API and integrations | Yes Documented interface and webhooks | Yes REST API on Advanced plan, rate limited; docs at developer.carepatron.com. Google/Outlook calendar sync, Stripe, DoseSpot. Source |
| Audit trail | Yes Permanent, with every record opening logged | Yes Vendor claims timestamped log of who accessed or changed each client record, exportable for regulators. Source |
| Export of all data | Yes Every list, restricted and logged | Yes Help articles for exporting clients, appointments, compliance records and finance-reconciliation data, plus migration export. Source |
| Patient portal | Yes Bookings, receipts, prescriptions and results | Yes Clients book, pay, message securely, complete intake forms, join video sessions and view records and treatment plans. Source |
Also compared: Cliniko, Jane, SimplePractice, Medesk, Tebra. See every product in one table.
See what PixelCare does that Carepatron does not.
The live demo is a working clinic with sample patients, stock and seven weeks of history. Enter as the owner, the receptionist, the doctor, the pharmacist or a patient.