Compare · Practice software sold worldwide
PixelCare and Cliniko
Cloud practice-management software (scheduling, treatment notes, invoicing, telehealth) aimed at allied health and small clinical practices, mainly in Australia, the UK, New Zealand and Canada.
How Cliniko is delivered
Cloud, in a web browser only. No native mobile or desktop apps.
Its published price
USD 45 a month for one practitioner, rising in bands to USD 395 for 26 to 200. SMS is 10 cents a message.
Its pricing page →On our 28 questions
Cliniko’s website confirms 13 in full and 10 in part or as a paid add-on. PixelCare is built to answer all 28 in one product.
Cliniko’s website →Worth knowing
What a buyer should check about Cliniko.
Each point is from Cliniko’s own material, read on 3 October 2026.
-
Product stock is a single quantity per product; no batch, lot or expiry tracking and no supplier or purchase-order records, so it cannot run a pharmacy.
Source -
No in-product general ledger, P&L or balance sheet; accounting relies on Xero sync, which skips unallocated payments and account-credit payments.
Source -
Requires a good internet connection; no offline mode and no native mobile apps.
Source -
Doctor share is not automated: no commission rates or payouts, earnings are worked out from revenue reports.
Source -
Priced in USD per practitioner tier ($45 for one, $95 for 2-5) plus 10c USD per SMS; prescribing and insurance claiming rely on Australia/UK-specific partners; accounts outside AU/UK/CA/EU are hosted in Australia.
Source
Side by side
All 28 questions.
“Not stated” means we found nothing either way on Cliniko’s website. Check with the vendor before you decide.
| Capability | PixelCare | Cliniko |
|---|---|---|
| Appointments by doctor | Yes Each doctor’s hours, slot length, leave and holidays | Yes Calendar with multiple views, per-practitioner availability, breaks, one-off changes, repeat and group appointments, multiple locations. Source |
| Patients book online | Yes Under the clinic’s own name, with booking rules | Yes Patients book 24/7 online, including group and telehealth appointments, without an account; included in subscription. Source |
| Walk-ins and token queue | Yes Tokens, one queue, waiting-room screen | Not stated |
| Reminders by SMS, WhatsApp or email | Yes In the clinic’s own words and sender name | Yes Multiple automated reminders and follow-ups by SMS and email; WhatsApp only through third-party connected apps (e.g. MIEA, Vascue). Source |
| Visit record and vitals | Yes Structured record, vitals with trends, templates | Yes Customisable treatment-note templates, body charts, medical alerts, drafts, copy previous note, PDF export; no specific vitals feature seen. Source |
| Prescriptions | Yes Written from the pharmacy’s own shelf, printed or sent | Paid add-on No built-in prescribing; done via connected apps such as Parchment, ScriptPad (Australia), SignatureRx, Healistic (UK). Source |
| Lab and imaging orders | Yes Orders, results and abnormal-value flags | Paid add-on Only through connected apps (HaemoSync for UK blood tests, Refr for imaging referrals); nothing native found. Source |
| Phone and video visits | Yes Booked, noted and billed like any visit | Yes Built-in video telehealth, free of extra charge; patients join via link without login. Source |
| Billing, discounts and refunds | Yes Limits per role, part payments, credit | Yes Invoices from calendar, split billing, discounts and price overrides, concessions, refunds, account credit, prepayments, statements, tax rates. Source |
| Online and card payments | Yes Local gateways, wallets, QR and card machines | Yes Stripe only (cards, Apple Pay, Google Pay) at booking or via payment links by email, SMS or QR. Source |
| Company and insurer billing | Yes Agreed rates, monthly invoice, ageing | Paid add-on Medicare and health-fund (HealthPoint) claims via Tyro Health integration, Australia only; insurer recordable as payment type elsewhere. Source |
| Doctor’s share and payouts | Yes Any arrangement, a ledger per doctor, payout runs | In part Practitioner revenue reports exist; no commission-rate setting or payouts, earnings calculated manually from reports. Source |
| Pharmacy stock by batch and expiry | Yes Earliest expiry first, never an expired batch | In part Products have a single stock level with adjustments (purchase, damaged, out of date); no batches, lots or expiry dates documented. Source |
| Pharmacy till | Yes Barcode, shifts, returns, works offline | In part Products sold by adding them to invoices, which reduces stock; barcode/item code mentioned; no dedicated till screen found. Source |
| Suppliers and purchasing | Yes Orders, goods received, returns, supplier balances | In part Stock can be increased by recording an expense; no suppliers, purchase orders, goods receipts or supplier balances documented. Source |
| Full accounts inside the product | Yes Ledger, trial balance, profit and loss, balance sheet | No Only expenses and sales reports inside; accounting is pushed to Xero (invoices and allocated payments), with sync gaps. Source |
| Reports | Yes Financial and operational, PDF and spreadsheet | Yes Payments, revenue, outstanding invoices, expenses, practitioner performance, cancellations, recalls, referrals, stock levels; no P&L or balance sheet. Source |
| Several clinics and branches | Yes Separate books, combined reports | Yes Unlimited locations included, each with own availability, practitioners, appointment types and logo on PDFs. Source |
| Roles and permissions | Yes Per-person switches and money limits | Yes Six fixed roles (scheduler to administrator) plus per-user limits on notes, letters and financials; no custom roles mentioned. Source |
| The clinic’s own brand | Yes Name, logo, colours and web address on every screen | In part Clinic logo on online bookings, forms and PDFs; no evidence of custom colours, domain or removing Cliniko branding. Source |
| Custom fields and forms | Yes On patient, booking and visit forms | Yes Custom patient fields, custom note templates and online patient forms that can update the patient record. Source |
| Languages and right-to-left | Yes Per clinic, per user and per patient | Not stated |
| Works without internet | Yes Till and day list carry on; work posts itself later | No Vendor FAQ says a good internet connection and up-to-date browser are required. Source |
| Mobile apps | Yes For patients, doctors and the desk | No No native iOS or Android apps; mobile browser with home-screen shortcut. Source |
| API and integrations | Yes Documented interface and webhooks | Yes Public REST API (50+ resources, API key auth, 200 requests/min/user) and about 80+ connected apps; no webhooks seen. Source |
| Audit trail | Yes Permanent, with every record opening logged | In part Change logs for appointments, invoices/payments and patient details; stock adjustments show who; no account-wide audit log found. Source |
| Export of all data | Yes Every list, restricted and logged | Yes Admins export any data type as spreadsheets; full per-patient export also available. Source |
| Patient portal | Yes Bookings, receipts, prescriptions and results | In part No patient login; patients book, cancel, fill and sign forms, pay online and join telehealth via links. Source |
Also compared: Jane, SimplePractice, Carepatron, Medesk, Tebra. See every product in one table.
See what PixelCare does that Cliniko does not.
The live demo is a working clinic with sample patients, stock and seven weeks of history. Enter as the owner, the receptionist, the doctor, the pharmacist or a patient.