Compare · Practice software sold worldwide
PixelCare and Jane
Cloud practice-management system (booking, charting, billing, telehealth) for allied-health and wellness clinics such as physio, massage, counselling and chiropractic, mainly in Canada, the US and the UK.
How Jane is delivered
Cloud, in a web browser. A patient app is offered in Canada and the US.
Its published price
CAD 59 to 99 a month for the clinic, plus a monthly fee for each extra practitioner. Insurance billing and AI notes are paid add-ons.
Its pricing page →On our 28 questions
Jane’s website confirms 14 in full and 10 in part or as a paid add-on. PixelCare is built to answer all 28 in one product.
Jane’s website →Worth knowing
What a buyer should check about Jane.
Each point is from Jane’s own material, read on 3 October 2026.
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No accounting inside the product: Jane tells clinics to keep separate accounting software and move data by Excel export (no direct QuickBooks/Xero sync).
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Inventory is a basic count per location: no lot, batch or expiry tracking and no purchase orders, so it does not suit a pharmacy.
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Needs the internet at all times (web-based, no offline mode). Jane recommends at least 25 Mbps down and 5 Mbps up for small clinics.
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Cost grows per practitioner (full-time/part-time fees on top of the base plan), and AI Scribe, group telehealth, insurance and payroll are paid add-ons. Payments only in CA/US/UK; SMS only in some regions.
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Branding covers patient-facing pages only. Staff screens stay in Jane's colours and no option to remove Jane branding is documented, so it cannot be fully white-labelled.
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Side by side
All 28 questions.
“Not stated” means we found nothing either way on Jane’s website. Check with the vendor before you decide.
| Capability | PixelCare | Jane |
|---|---|---|
| Appointments by doctor | Yes Each doctor’s hours, slot length, leave and holidays | Yes Per-practitioner schedule with shifts, rooms and equipment (rooms/resources on Thrive); staff book by clicking an open time. Source |
| Patients book online | Yes Under the clinic’s own name, with booking rules | Yes Patients book, reschedule and join waitlists online and in the patient app; included in every plan. Source |
| Walk-ins and token queue | Yes Tokens, one queue, waiting-room screen | In part Appointment-based only: Arrived/No-show status and QR self check-in (Thrive plan). No token numbers or waiting-room display found. Source |
| Reminders by SMS, WhatsApp or email | Yes In the clinic’s own words and sender name | Yes Email and SMS reminders plus a staff phone call list. SMS only in some regions and not on Balance plan. No WhatsApp. Source |
| Visit record and vitals | Yes Structured record, vitals with trends, templates | Yes Chart templates (SOAP, community library of 1,000+), body-chart drawing, photo comparison, file uploads; AI Scribe is a paid add-on. Source |
| Prescriptions | Yes Written from the pharmacy’s own shelf, printed or sent | In part Prescriptions are written in chart templates, then faxed, printed or shared to the patient. No drug database or built-in e-prescribing. Source |
| Lab and imaging orders | Yes Orders, results and abnormal-value flags | Not stated |
| Phone and video visits | Yes Booked, noted and billed like any visit | Yes 1:1 video visits included at no extra cost; group video (up to 15) costs CAD 15 per practitioner per month. Source |
| Billing, discounts and refunds | Yes Limits per role, part payments, credit | Yes Invoices, adjustments as discounts, part payments with balances, full or partial refunds, packages and memberships. Source |
| Online and card payments | Yes Local gateways, wallets, QR and card machines | Yes Jane Payments (Stripe-based) for card on file, online and terminal payments, only in Canada, US and UK, with a per-transaction fee. Source |
| Company and insurer billing | Yes Agreed rates, monthly invoice, ageing | Paid add-on Paid insurance add-on: Canadian eClaims (TELUS, Teleplan, Pacific Blue Cross) and US claims via Claim.MD and other clearinghouses. Source |
| Doctor’s share and payouts | Yes Any arrangement, a ledger per doctor, payout runs | In part Compensation report gives a percentage or split per income category and location. Tiered or hourly pay is done outside Jane. Payouts need the paid Payroll add-on. Source |
| Pharmacy stock by batch and expiry | Yes Earliest expiry first, never an expired batch | In part Simple product stock count per location with reorder threshold and change log. No batches, lots or expiry dates in the product setup guide. Source |
| Pharmacy till | Yes Barcode, shifts, returns, works offline | In part Staff sell products on invoices with barcode scan into product code and can refund them. No dedicated till; products cannot be sold online. Source |
| Suppliers and purchasing | Yes Orders, goods received, returns, supplier balances | Not stated |
| Full accounts inside the product | Yes Ledger, trial balance, profit and loss, balance sheet | No Jane says to use separate accounting software. There is no ledger, P&L or balance sheet, and no direct QuickBooks or Xero sync, only Excel exports. Source |
| Reports | Yes Financial and operational, PDF and spreadsheet | Yes Sales, transactions, AR, billing summary, cash reconciliation, appointments, inventory and compensation reports, with filters and Excel export. Source |
| Several clinics and branches | Yes Separate books, combined reports | Yes Unlimited free locations in one account share patients, practitioners and branding; separate businesses need separate accounts. Source |
| Roles and permissions | Yes Per-person switches and money limits | Yes Eight preset access levels (No Access up to Account Owner), plus per-person switches for shared charts, own shifts and billing. No custom roles. Source |
| The clinic’s own brand | Yes Name, logo, colours and web address on every screen | In part Clinic logo, colours, email header and booking background apply to patient-facing pages only. Staff screens stay Jane-branded and no way to remove Jane branding was found. Source |
| Custom fields and forms | Yes On patient, booking and visit forms | Yes Intake forms with chosen profile fields, custom questionnaires and consents. Terminology such as 'patient' can be renamed. Source |
| Languages and right-to-left | Yes Per clinic, per user and per patient | In part The interface can be switched to languages such as French, Spanish and German. No full list was found and no right-to-left language (Urdu, Arabic) is mentioned. Patient app is English and French only. Source |
| Works without internet | Yes Till and day list carry on; work posts itself later | No Help centre says Jane is web-based and needs a healthy internet connection. No offline mode is mentioned. Source |
| Mobile apps | Yes For patients, doctors and the desk | In part Patient app on iOS and Android (Canada and US only). Staff use the mobile browser; the vendor says there is no staff app yet. Source |
| API and integrations | Yes Documented interface and webhooks | In part Named integrations (Fullscript, Physitrack, Mailchimp, TELUS, Claim.MD). REST API with webhooks only for approved partners; billing is not in the documented API. Source |
| Audit trail | Yes Permanent, with every record opening logged | Yes Activity Log records chart and profile access, reports run and staff changes. Filter by staff, action and date. Admins see clinic-wide entries. Source |
| Export of all data | Yes Every list, restricted and logged | Yes Reports and patient list export to Excel. On leaving, Jane support provides batch chart export as PDFs with a mapping file on request. Source |
| Patient portal | Yes Bookings, receipts, prescriptions and results | Yes My Account: manage appointments, complete intake forms, see shared documents and prescriptions, download payment receipts, pay balances (with Jane Payments), message securely. Source |
Also compared: Cliniko, SimplePractice, Carepatron, Medesk, Tebra. See every product in one table.
See what PixelCare does that Jane does not.
The live demo is a working clinic with sample patients, stock and seven weeks of history. Enter as the owner, the receptionist, the doctor, the pharmacist or a patient.